ExchangeDefender Migrations & Support Business Model
ExchangeDefender Migrations & Support Services is off to an incredible start. But I’ll be first to admit that as usual, marketplace adoption of our solution is slightly different from the way we expected it would be. This webinar will briefly explain our services and business model and then dive deeply into the way our Migrations & Services business has been adopted so far by our partners and how everyone is leveraging these services for a profit. No two small business IT Solution Providers are alike – there are MSPs, ISVs, VARs, specialists, technicians, large IT departments and small contractors to Fortune 500 that are leveraging our services to deliver solutions to teams small and large – and one thing they all have in common now is that they have a partner that can help them scale and quickly offer cloud solutions that are not just latest and greatest but also supported and implemented end to end:
ExchangeDefender Migrations & Support Webinar
http://www.exchangedefender.com/media/XDMigrations.wmv
01:52 What’s new
05:47 Migration Services
08:30 Does it make sense?
10:14 Support Services
12:45 Does it make sense?
14:53 Promotions, Strategy, Win-Win
16:39 Migration Overview
23:08 Migration Overview
25:47 Profit Opportunities
29:10 Migration Fees
33:36 Migration Assistance
38:06 Migration Parallel Tasks
47:28 Cloud = No More IT Problems?
I cannot stress this enough: This is an invitation to a partnership. Migrations & Services is not a product you pick off the shelf and throw into an invoice – it is a project oriented rollout where we do as little or as much as you would like us to do. We can do the migration. We can do the support. We can do the software rollout. We can move the email. We can manage the DNS and manage the VIPs that need their iPhone and iPad configured. We can even bill the client and pay you a commission. We can do anything and everything you want us to do: But the point is that you can build a huge business by being a part of this. Let’s talk.
ExchangeDefender Migrations & Support Services are about giving you scale. About giving you freedom and time to pursue more profitable ways to be more valuable to your clients while leaving the complex, annoying, time consuming and frankly thankless tasks to us. Please download the webinar and hear what our partners have done with us so far, how they are structuring these deals, what they are charging for it, how they are executing side projects and how everything works in real life.
I urge every single one of you reading this post to email me at vlad@ownwebnow.com and sit down for a conversation about what this can do for you. No pressure, no sales quota (after all, you’re talking to the boss), no tricks, schemes or purchase required: This is the biggest opportunity we are presenting to our partners in the 16 year history of our business and I am personally the one spearheading this effort because without you none of this would ever be possible.
Sincerely,
Vlad Mazek, MCSE
CEO, Own Web Now Corp
ExchangeDefender Managed Launch
We are holding a very special webinar on August 28th to announce the launch of a new service to supplement our ExchangeDefender Exchange, SharePoint and Lync offering. If you currently work with ExchangeDefender and have a growing business I cannot possibly encourage you more than to attend this event and learn what we are doing to make it possible for you to grow faster. Please register as soon as possible as seating is limited and recording will be available only to active partners:
Wed, Aug 28, 2013 12:00 PM – 1:15 PM EDT
Seriously, if you attend one webinar of ours this year.. make it this one. People have been begging us to offer these services through our partners since the launch of Managed Messaging last year and we’re going at it 100%.
We have a limited availability of the new services we will be announcing and they will be limited to our active partners as we hire on more people and scale the service out to meet the demand that we expect to be off the charts.
If you have not had a chance to hear our last webinar, please take a look at it. We have spent the past 9 months on reengineering our new solutions and implementing a new level of discipline across the organization including the SSAE16 audit. The amount of work, efford, training and migrations we have executed has prepared us to take this next leap into helping our parters grow faster.
As you will hear me say repeatedly during the webinar, the time to gain a massive market share in the cloud is now. This is likely the only time you will get to properly position your solution as the one that has support backing and is designed and managed for business, not for freebie advertising sales. While we do not have anything against the solutions offered by Microsoft and Google, the problem businesses have with communications are far different than those of consumers and everyday email consumers. Communication is critical to a business, as is compliance, protection from lawsuits and ability to enforce corporate policies, encrypt sensitive information and have an organization that will answer the call and help with an email issue any day.
Please join us. We feel that the hundreds or thousands of dollars you will earn on the very first deployment are well worth being there. You need to understand the business model and we are here to help you build around it.
ExchangeDefender Unified Webinar
With the summer heat in full swing, our infrastructure upgrades and platform changes that started around Thanksgiving of last year are nearly done. The demand for ExchangeDefender, Shockey Monkey and other services has been way ahead of our projections which has slowed things down a bit but gives us a platform to address the growth we believe will be driven by the next wave of upgrades.
In the past few months we have launched Exchange 2013 and retired Exchange 2007, upgraded ExchangeDefender Compliance Archiving, Encryption, Reporting, Outlook and Destkop Agents, Unicorn/Business Monitoring and retired/upgraded several tons of hardware across our data centers worldwide. Now we’d like to tell you why:
ExchangeDefender Unified Webinar
Thursday, Jul 25th, noon – 1pm
Please take the time to register for the webinar; even if you cannot make it, the recordings will be posted online shortly.
To answer the burning question: No, ExchangeDefender is not migrating with Shockey Monkey or anything of the sort. However, in the past our services (which stretch from business services to development to software services to actual development platform) may have been harder to consume and sell than they should be. I believe we’ve fixed that over the past few months. The big topic now is the unification of everything we do under the same development and integration track so you can easily rely on us for as little or as much service as you need.
I may also mention a few new things we’re up to during the presentation 
Sincerely,
Vlad Mazek
CEO, ExchangeDefender
877-546-0316 x500
ExchangeDefender Gold Launch
During our last quarterly meeting, held under NDA, we announced the launch of additions to our portfolio in the areas of storage, systems management, encryption, support and more. Many of the attendees participated in the beta of these services and we’re glad to announce that due to your help we’ve been able to move faster and bring these services to market faster. I want to update you on the progress and announce general availability:
June 27th, 2 PM – 3 PM
https://www1.gotomeeting.com/register/881838009
* NDA Required. Event will not be recorded.
The event will be roughly 20 minutes in length with the remainder of the hour for Q&A. We’re still getting tons of feedback and suggestions and while we are committed to shipping these solutions sooner than later, we do want to make sure the partners that participate in this development have a market advantage.
Active attendees and companies providing feedback during these stages will be receiving additional discounts, incentives and marketing assistance from ExchangeDefender.
Pretty simple – you help us, we help you!
P.S. I expect to share some information about how our Managed Messaging service is taking off, some industry alliances/partnerships that you may have heard through the grapevine, update on our SM roadmap and more.
Sincerely,
Vlad Mazek
CEO, Own Web Now Corp
vlad@ownwebnow.com
(877) 546-0316 x500
ExchangeDefender and Shockey Monkey Quarterly Meeting
With Q1 in the books we are ready to announce everything we have been working on to make your life easier and business more profitable. Several huge announcements will be made during the webinar so please attend live to ask questions or watch it later at your convenience. To register simply click the link below:
Tuesday, April 24th, Noon EST
Topics that are going to be announced:
Announcing: Managed Messaging
Changes to ExchangeDefender Support
Shockey Monkey Web Site Extender
Shockey Monkey RMM Update
ExchangeDefender 2012 Roadmap
Shockey Monkey 2012 Roadmap
Sign up for the Webinar NOW!!!
ExchangeDefender Essentials: The Key Points
We launched the product a couple of weeks ago, and our CEO, Vlad Mazek, conducted a webcast last week describing the product and structure in great detail. We were thrilled to see so many great partners turn out for the live webcast, but realize that many many more just weren’t available last Thursday afternoon.
ExchangeDefender Essentials is a budget-friendly security solution that covers the basic needs of many small businesses.
The nine highlights are as follows:
So here’s a brief recap of how ExchangeDefender Essentials works:
ExchangeDefender Essentials is just fifty cents per user per month, the most competitive price on the market! A one year commitment is required unless you are “grandfathering” in existing accounts from the 1.0 Essentials version. We can handle support & billing, and we promise no catches or gotchas on support. Essentials can not be resold, rebranded or bought directly.
The new version and price will be available March 1st and existing clients will have the price reduction applied on their March 1st invoice.
The best part of all, though, is that every ExchangeDefender Essentials account includes an amazing “kicker:”
ExchangeDefender Essentials Emergency (E^3) absolutely FREE!
ExchangeDefender Essentials Emergency is a scaled down version of our popular Live Archive product, which we ended up adding into the 2.0 release because we just weren’t comfortable putting our name on a security solution that didn’t include the most critical business continuity functionality.
ExchangeDefender Essentials Emergency is exactly that. It includes five (5) days of inbound mail with compose, reply, and forward functionality. No maintenance is required, ExchangeDefender Essentials Emergency is always on and always enabled. Plus, the initial rollout is even automated. It’s always there and waiting, in case of any challenge or emergency your clients may face. And best of all, it’s free. For every user.
Do you find this information useful?
If you’d like a lot more in-depth discussion about the cloud and how it affects you and your clients, visit Looks Cloudy http://www.lookscloudy.com where I blog daily about the adoption of the cloud in SMB, conduct live webcasts and podcasts with industry leaders, and more.
Kate Hunt
VP Community Development, ExchangeDefender
kate@ownwebnow.com
(877) 546-0316 x777
ExchangeDefender Essentials Launch Webinar
Last week we launched ExchangeDefender Essentials to our partner base and unveiled the new products, the new pricing, the new business model behind it (and the ability to sell it directly) as well as a lot more details. This is a private preview for our partners and the official press release will follow on March 1st.. but for now you can check out the video and be ahead of the curve.
Download ExchangeDefender Essentials Launch Video
Or you can order it today in the Service Manager and be way ahead of the game. The feedback so far – on the price alone – has been tremendous. We look forward to adding you to the ExchangeDefender family and giving you yet another way to compete in the marketplace and earn more business.
Don’t give your clients any reason to say no!
Sincerely,
Vlad Mazek, MCSE
CEO, Own Web Now Corp
vlad@ownwebnow.com
(877) 546-0316 x500
(407) 536-VLAD
Essentials Launch
Please join us next Thursday, February 16th, at noon EST for the launch of ExchangeDefender Essentials suite.
Click here to register now, limited capacity:
We have blogged a lot about ExchangeDefender Essentials, E^3, Emergency and we’re officially launching it next week. This is our biggest competitive product launch so please make sure you tune in for special pricing offer that will be extended only during the webinar (you can lock it in, no purchase necessary).
Talk to you next Thursday!
Sincerely,
Vlad Mazek, MCSE
CEO, Own Web Now Corp
vlad@ownwebnow.com
(877) 546-0316 x500
(407) 536-VLAD
Shockey Monkey Reloaded
This week the development team has been focused on cleaning up Shockey Monkey. This process is mainly composed of three focused categories (UI, Performance, and Bug/Warning Fixes). I would say this has been the largest update to Shockey Monkey since it was originally created over seven years ago. This update should also help lay the framework for any future additions or tweaks.
User Interface
– We’ve applied a consistent look and feel across the entire portal.
– Implemented a themed backend that allows quick and easy branding.
– Improved cross browser support
Performance
– Improved loading performance across the portal.
– Minified most of the JavaScript files to reduce fetch & loading times.
– Implemented more session variables to reduce the amount of queries.
Bug Fixes
– Decreased Disk IO access by resolving more than 1000+ warnings that were constantly being written to a local log file.
– We’ve fixed a handful of bug over the past few weeks and have been continuing to resolve these issues as we enhance the portal.
– If you have a bug, submit it here: https://support.ownwebnow.com/create.asp?item=development
Performance is being improved in several ways across the Shockey Monkey portals. The first thing we did was minified thousands and thousands of lines of JavaScript. The compression ratio on average across all of our scripts was about 65%, which is very good. We’ve also been fixing trivial “warning” messages as we progress through the code. By resolving these warning messages that are generated on the back end, it reducing the amount of disk IO that is required to store this information. Typically this is not a big deal, but multiply that by 1000’s of warning and you get some nasty seek times.
If we go a little bit into the cleanup of the User Interface, it was a project that was mainly focused on consistency. We are also making sure that the look and feel between browser types is very similar. There are also a few special features of the new UI that will really help bring the User experience to a new level. One of these features is the ability to view any page in “Full Screen” mode. What this does is remove the top and side menus from the portal. This allows you to manage any page without the annoyance of having to resize or scroll to achieve simple tasks.
We have a lot more information and a ton more features that we are saving for the unveiling. If you would like to be a part of the Shockey Monkey Reloaded webinar on Thursday, December 1, 2011 12:00 PM – 1:00 PM EST, visit the following link: https://www1.gotomeeting.com/register/812869640.
Hank Newman
VP Development, ExchangeDefender
hank@ownwebnow.com
ExchangeDefender Q4 Webcast on Thursday
I have to admit, I’m very excited about the Q4 webinar on Thursday. It looks like this will be our best attended webcast of the year and I’ve got a ton of stuff to present, explain, position and help you make money with. The profit structure of the MSP space has been changing rapidly so come see how OWN partners stay ahead of the curve and beat out the likes of Microsoft and Google when it comes to closing.
Seating is limited but if you register you will be able to watch the webinar recording at your convenience.
ExchangeDefender Q4 Webinar
Thursday, October 27, at Noon EST
Here is a brief summary of what we’ll cover:
– Brand new web site with all of our products and services on one site
– Realtime Network Operations Center that keeps you in the loop
– Launch of our new ExchangeDefender Compliance Archive email solution
– Geographic redundancy for all ExchangeDefender services
– Launch of LiveArchive 3 in Dallas and Los Angeles
– Enhanced integrations with Kaseya, LPI, nAble, GFI Max, Quotewerks, etc
Other Items
We’re starting to open up our 2012 roadmap and we’re really looking for feedback. ExchangeDefender Gold program is underway and some of you have started receiving calls from my management – help them help you. If you’d like to talk to me directly and don’t want to hit my cell phone, I will be at the HTG / Preday / ConnectWise event and have an open schedule, claim a spot:
ConnectWise IT Nation + HTG Appointment Request
http://www.surveymonkey.com/s/QPL9NZB
Beyond that, we’ve really kicked up the blogging on here to the next level. There is new content on nearly daily basis and we’re getting amazing feedback from our partners so we’re going to keep at it. This is typically more detailed stuff than you’ll ever get from me but that’s the point, if you want to stay in touch and be in the know now you can. Here are some of the posts from the last week:
How to position and sell Exchange messaging
ExchangeDefender Redundancy: Technical Implementation Details
Exchange 2010 + SharePoint 2010 vs. Exchange 2010 Essentials
Introducing Geographic Redundancy to ExchangeDefender Services
The Persuasive Power of Discounts and Trials
Shockey Monkey & Keeping It Clean
The Persuasive Power of Discounts and Trials
Upselling Downtime–How to Properly Position Business Continuity
My staff spends far more time, collectively, with you than I ever can and they are experts at their pieces. What you read here is not just their opinion, these are the best practices we pick up in the field working with you day-to-day. Best of all, you can read it anywhere, anytime – no need to wait for a conference, no need to sit through a long webinar and you can easily forward it to the appropriate people in your company. We hear success stories about how these articles have already made a difference in our partners sales staff and marketing, not to mention given folks that interact with the services on a technical level a much better understanding of how these products behave on the very basic level.
Talk to you tomorrow, I look forward to it!
Sincerely,
Vlad Mazek, MCSE
CEO, ExchangeDefender
(407) 536-VLAD