Due to popular demand, we’ve added some new Distribution Group features to our Exchange/M365 Service Manager. The features are all about external (mail enabled) contacts that have a huge presence in the SMB/consulting organizations:
External Contacts or Mail Enabled Contacts are great when you need to give a person an email address on your domain without giving them their own mailbox. This is a very popular feature in SMB/consulting community when it comes to contractors and third parties that already have their own email infrastructure but for compliance (or vanity) purposes they need an email on your domain.
External Contacts allow you to assign an email address on your domain (email@example.com) and automatically forward all their mail to their existing email address (firstname.lastname@example.org).
Not only does this feature help save money on licensing costs, it also eliminates the need for the person to setup another account and check mail at a new place.
The upgrade we’re announcing today has to do with External or Mail Enabled contacts as a part of a Distribution Group (Exchange term for “mailing list”): You can now add external email addresses to any internal/external distribution group from the Service Manager at https://support.ownwebnow.com. Now when you try to create or modify a distribution group, your “Add a new member” screen will show your defined external contacts as well!
This is one of the most demanded features in Service Manager, and we hope it serves your business well!
But her (external) emails!
Unfortunately for some, the Internet standards still apply and most service providers are rapidly removing features that have anything to do with external mail forwarding. This is mainly due to rise of SMTP authentication/authorization protocols like SPF, DomanKeys (DKIM) that do not work with the way mail enabled external contacts are implemented in Microsoft Exchange and other email servers. When the mail is being forwarded to the external contact, the From line remains intact so that the recipient can identify the person sending the email (for example, email@example.com). But when the message is forwarded to the external contact, the receiving server will look at the from line and see that the message is from a domain hosted on Gmail but sent from the ExchangeDefender address space (that is obviously not a part of Google Gmail SPF/DKIM record) and depending on configuration might consider that message to be a forgery/spoof/SPAM.
This isn’t an ExchangeDefender issue, or a Microsoft issue, or a Gmail issue, it’s a part of the protocol specification. And while everyone else is making this feature go away (because it can affect server reputation), we’re working on rewriting/improving it. We are currently working on a feature that will rewrite the From line, so when Exchange forwards an email “From: Vlad Mazek <firstname.lastname@example.org>” to an external contact, the recipient will get an email that shows this on the from line: “From: Vlad Mazek <email@example.com>” that will help bypass SPF/DKIM checks on the receiving side.
Today’s webinar featured the launch of ExchangeDefender’s next generation LiveArchive, showcased by CEO, Vlad Mazek.
The new Live Archive is now a webmail in its own right not dependent on Exchange, Gmail or other major email providers. You’ll have to watch the video tour to get understand the mega power of the new service but a few highlights are:
– Live Archive offers real-time archiving of all inbound and outbound mail
– The ability to send and receive email during outages and other network disruptions
– The mailbox holds up to one year of mail
– Live Archive offers immediate email failover and disaster recovery and is compatible with all email providers
Live Archive Product Page:
Live Archive Technical Features:
ExchangeDefender is pleased to introduce the next generation of our email solutions.
We have supported and protected Exchange for over two decades and as well as managing security for every mail server solution on the Internet – trust us, we know email sucks. To help fix it – no matter where your email is, no matter if it’s Microsoft or Google or Amazon cloud – we needed to develop an email server that can run side by side. We are happy to show you the beginning of this adventure next Friday, where we will unveil the new product live… and a little surprise 🙂
ExchangeDefender LiveArchive is getting a major upgrade.
New, modern, responsive web interface that will make Gmail jealous. Potential not just to save your business but build a whole suite of solutions for business continuity, hybrid deployment to save licensing, backup offering, use your imagination. ExchangeDefender has built a mail server from the ground up with the focus on security that still enables your productivity. Join us and see it live! Q&A with the CEO to follow.
Join our upcoming Webinar
Friday, May 15, 11 AM
We strongly recommend business decision makers and IT personnel attend this meeting. We will be going over the new service launch, implementation and deployment, user notifications, service changes, and the product roadmap. As always, all of this will be done for you and on your behalf so “if you like the email experience you have now, you’ll get to keep your email experience” so if you just want it taken care of you don’t have to do a thing. If you’d like to understand how things will be deployed, changed, and upgraded then please make sure you attend.
ExchangeDefender Encryption enables organizations to securely send, receive, and manage confidential email, providing an easy, seamless way to implement content protection. ExchangeDefender uses bank-grade Encryption with 256-bit keys, to secure all encrypted emails.
We are proud to announce the brand new interface and full feature functionality and reporting for ExchangeDefender’s Corporate Encryption.
Let’s take a quick tour!
This is Corporate Encryption’s brand new dashboard view. It is the first page you see after logging in. Your recent messages and recent portal activity is available on your dashboard.
You can access your messages by tapping the Inbox tab. You can compose an encrypted message from this page. Encryption offers two levels of encryption, categorized by ENCRYPT and CLEARENCRYPT, and encrypts all email and attachments on every server where they reside.
The new web interface is sleek and modern, we have minimized the number of pages you visit to get things done. Finally, same page, one-click and done. You can select a recipient or a group to send the message to, the level of encryption, and even attach files.
Encryption enables you to create groups for contacts list to make it easier and faster for you to communicate with your most popular contacts. You can add as many groups and as many contacts as you like. By clicking your Contacts tab, you can create a new contact, and you can access information on all of your important clients.
To access ExchangeDefender Corporate Encryption, visit encryption.exchangedefender.com or login to your ExchangeDefender Admin portal > Quick Launch > Encryption
ExchangeDefender’s Web File Server, a secure document sharing and collaboration platform, is one of our most popular services this year. It offers businesses the ability to upload, manage and share files securely with coworkers or vendors. Our file sharing system makes it easy to quickly share a ton of large files without relying on email, clunky file servers, or cloud services primarily designed for file sync.
We are proud to announce the full release of Web File Server with full functionality and fresh new look.
Let’s take a quick tour:
From here users will be able to see an overview of their featured libraries. The last uploaded files to any of heir libraries and the last 15 events related to their libraries/documents/accounts.
The functions to add new libraries and groups, were added to the “Quick Actions” options. That way users will have them available from anywhere within the portal.
To create a new Library, the form was simplified to the following options:
- Custom name and description
- You can set up a custom password to protect the library. Recipients will need that password in order to be able to see the library (optional)
- You can set up an expiration time (optional)
- Customize your notifications configuration
- Customize the library permissions
To create a new Group, users must type a name, add a description (optional), and add as many recipients as they need.
From the list of libraries, users will have the ability to see each Library’s configuration, and the option to display the tables of their documents and recipients. You’ll also have the ability to add/delete documents, add/delete recipients, mark a library as featured, and delete a library. This was with the intention to let users to manage their libraries without going to a different view.
If you select one Library, you’ll be able to see all the Library’s information, including its configuration, individual recipients, groups, and files.
The documents will be displayed showing their name, who and when uploaded the last version, and description. Comments are displayed right below each file’s information. you’ll also have more options to choose from their documents list, such as Add comments, see each document’s versions and delete.
If you click on “Add a comment”, an inline form will be displayed at the bottom of the last comment.
If they click on “Delete”, a confirmation box will be displayed where they have to confirm/reject the action.
To add new documents, click on the button “+ Add files…” and select as many documents as you need (each document cannot exceed 500MB), then set the name and description of your preference and click the button “Start upload” to upload the documents to the server.
To manage the Library’s recipients/groups, find the box right below the box with that contains the Library’s information. From there you will be able to add more recipients or groups and delete.
To mark/unmark a library as featured, simply click the star located at the right-top of the information box.
Groups allow users to add multiple recipients to multiple libraries without the need of add recipients one by one each time. (please find a better way to explain this).From the groups list, users will be able to see their groups and their members, add/delete members and delete an existent group.
To Access Web File Server:
1 – Simply visit: wfs.exchangedefender.com
2 – Login to admin.exchangedefender.com > Quick Launch > Web File Server
3 – Visit www.exchangedefender.com > Login > Web File Server
ExchangeDefender is making it simple to reach all users in your organization using broadcast messages. This service is convenient for business cases where you need to reach every user at the client site or every single user protected by ExchangeDefender.
ExchangeDefender Broadcast Messages are easy, simple, automated, and free.
Simple – Sending a broadcast message is simple. Go to admin.exchangedefender.com, login as a Service Provider and click on Broadcast Messages.
Automatic – Broadcast Messages are always up to date and require no management or maintenance, for compliance purposes you can be certain every address on the domain will get the message.
Flexible – Messages support full HTML and our user friendly editor can help you design beautiful messages.
Branded – To save time, each message will automatically get the logo and contact information from the Service Provider contact information data.
To send a message simply go to https://admin.exchangedefender.com, login as the service provider , and click on Broadcast Messages.
You will be prompted to choose an audience: specific domains (allowing you to pick from the list) or everyone. Type your message and hit Preview. You will see your message here, and it looks exactly the same as your recipients will see it in their Inbox. There are two checkboxes on the bottom to insert your logo and insert a default signature. If you are happy with the look of it click on Submit and messages will be sent within 60 seconds.
Every now and then you will need to receive an email from someone that is on a compromised/spam network, or you’ll have to get an attachment that is blocked by corporate policy, or a domain with misconfigured SPF/DKIM domain – we see it every day and it’s incredibly frustrating for the users. On one hand, you have to adhere to the company IT policy but you also have to get the work done and many resort to using free mail systems that shouldn’t be allowed on corporate networks under any circumstance.
Or maybe you’re just signing up for something online and don’t want to deal with the SPAM that will probably come with it.
A Disposable Email Address
ExchangeDefender is pleased to announce disposable email addresses. They are free, simple to setup, mask your real email address, and they bypass all security policies.
You can setup as many disposable addresses as you wish, they can be created and deleted at any time.
Just go to https://admin.exchangedefender.com, login and click on Bypass Addresses
Bypass Addresses mask your entire address and domain (unlike less secure systems that just append + or . to the real address, that is easy to strip and spam)
Mail sent to bypass addresses isn’t checked for SPF, DKIM, spam content, infections, GeoIP, or other typical security restrictions.
Each email subject is modified to start with [WARNING! | BYPASS.XD External Message] so you don’t inadvertently open an email you were not expecting.
How to get started
Bypass Addresses are available to all ExchangeDefender Pro clients at https://admin.exchangedefender.com.
Simply login with your credentials for ExchangeDefender Admin portal, select “Bypass Addresses” under My Account, and click on the ” + Add New” button.
That’s it. The system will generate a random disposable email address and any mail delivered to it will automatically be passed on to the real address you select. It takes less than a minute for it to go live!
Once you’re gotten the email you’re expecting, you can return to the admin portal and delete the address. If you’ve created an email address for an e-commerce site or something that will likely generate a lot of SPAM, you can deactivate the email address and mail sent to it will not be delivered to your inbox. If at some point in the future you need to get email at that address again (forgotten password, two factor authentication, etc) your address is permanently attached to your account and can be reactivated in less than one minute.
Take a look at what we’ve been able to beta test over the past few weeks! The brand new version of ExchangeDefender’s ridiculously popular Web File Server (WFS) is launching in March and we wanted to give you a sneak peak:
Yup, we have our new UI running on it which will allow it to seamlessly integrate with ExchangeDefender email security services, Wrkoo business productivity products, and something else we’re not allowed to discuss yet. But in terms of a “smart” file server, it gives organizations unprecedented amounts of security controls for content sharing, revision control, and ability to be productive with access to everything no matter where you are and what device you’re using.
Vlad hinted at some of the more exciting changes that are coming up to WFS during the last webinar – the ability to purchase WFS without signing up users for ExchangeDefender, better branding and customization features, reporting, compliance, sync to cheap cloud services for backup, and much more.
But the most exciting feature has just left beta and we’re looking for clients that want to test the first production builds. We will be announcing it during the March webinar, but if you currently have a WFS client that has an extensive Personal Library please open a ticket with our team and ask for preview access.
To learn more about ExchangeDefender’s Web File Server, click here!
Small businesses are the target of most cyber-attacks due to lack of security protocols. In 2019, an estimated 80 percent of all confirmed data breaches occurred due to weak, stolen, or default passwords.
A password manager is a security tool.
A password manager is a centralized system that helps organizations store and manage logins and passwords that are critical to their business. The credentials entered into the password manager is stored with the highest form of encryption (military grade) to ensure top level security.
Yes, they are safe to use for business.
Yes! Top tier password managers are completely safe and can be trusted to protect your organization’s account logins. The best quality services make sure that your passwords are encrypted with AES-256 algorithm, which is U.S government approved.
And No, don’t worry – the folks working behind these password managers DO NOT have access to your credentials, it is encrypted on both ends.
All great password managers must have these top features.
An enterprise-grade password manager must be able to do the following, securely:
Offer Secure Password Storage
Passwords are encrypted with AES-256 algorithm, U.S government approved.
Provide Centralized Control
Store and organize all of your secured identities in an ultra-secure web interface
Enable Secure Password Sharing
Share passwords securely while maintaining the security of critical corporate data
Access from Anywhere
Access to the web interface must be available from any wifi-enabled device
3 reasons why a password manager is a must-have:
To Control Access to Your Critical Data
SMB struggle to manage password vulnerabilities meanwhile password reuse, and password sharing is on the rise.
To Make up for the Lack of Password Management Training
Most SMBs do not offer their employees password management training for the workplace.
To Reduce the Risk of Human Error
According to recent TechRadar reports, 90% of data breaches are caused by human error.
We have the right solution, meet Password Vault.
ExchangeDefender Password Vault helps organizations securely manage logins and passwords. Password Vault makes generating, storing, and sharing passwords easy and safe.
Top Benefits include:
Eliminating Password Fatigue
Eliminates the need to memorize multiple passwords by deploying a password manager for secure storage.
Centralized Web Access
The password management dashboard is available anytime, anywhere with a WIFI-enabled device.
Control access to admin passwords, securely share passwords with your team on a need-basis.
Managed by IT Experts
Password Vault is managed by ExchangeDefender, a cyber security firm with 20 years of active IT experience.
>> See full features
Every password used for your business is an entry way for a cyber-attack. A secure password management system makes it easy to secure all of your credentials in one powerful online interface. ExchangeDefender’s Password Vault offers small organizations an affordable smart password storage system, the ability to share passwords securely with co-workers, and so much more!
You can setup a password vault, company-wide in just minutes.
Sure, there are plenty of reasons to use Encryption to protect your sensitive data – but there are three key factors, that all organizations share in common. The current state of cyber security woes for businesses presents itself as a harsh fact: 88% of companies suffer a data breach due to non-encrypted emails with sensitive information being hacked.
So, what are the key drivers that persuade organizations to take encryption seriously?
1 – To comply with data security regulations and requirements
Organizations must comply, by using the proper security and storage protocols, with U.S and E.U regulations in order to be considered (legally) in good-standing.
2 – To protect intellectual property of the business
Trade secrets are a real deal, and are highly sought after by hackers for ransom and blackmail which often results in bankruptcy of the company due to lack of money and trust from customers.
3 – To protect customer information
Protecting customers and their personal information is at the forefront of security concerns for business. The rise of data breaches within the U.S shows that implementing stronger security protocols is vital to business continuity.
Our Solution: ExchangeDefender Corporate Encryption
For the modern workplace, all types of business communications are done via email, and now data exposure has turned into a problem of great magnitude. With just a single wrong-click, an employee could unintentionally expose secret company information, financial statements, contracts etc. In order for organizations to thrive on business continuity, they must protect their data by enabling an email encryption solution.
ExchangeDefender Encryption enables organizations to securely send, receive, and manage confidential email, providing an easy, seamless way to implement content protection.
Powered by ExchangeDefender, Corporate Encryption complies with the SOX, HIPAA, SEC and local government requirements for information encryption. It also integrates easily with our email hosting solution, and is compatible with all major email service providers – including Office 365, on-premise Exchange, and G-Suite for Business.
What types of Encryption do we use?
ExchangeDefender Corporate Encryption involves multiple systems to encrypt the message contents and notifications generated by the system.
ExchangeDefender uses SSL/TLS encryption of the SMTP communication between the client’s email server and the ExchangeDefender network. All traffic is automatically encrypted using the same level of security that is used with online shopping, banking, etc.
Managed Web Encryption
ExchangeDefender web servers are encrypted using commercial SSL certificates. Client configuration, email review, message retrieval and all services provided through ExchangeDefender websites are automatically encrypted and cannot be accessed through a plain-text process that bypasses encryption.
ExchangeDefender web servers, email servers, and routing hubs secure all client data through multiple layers of security including:
Complex account and login restrictions
Remote access restricted to ExchangeDefender NOC IP address space
All remote access sessions are recorded and authenticated
Administrators do not have access to client message data or configuration information
Keep business data safe with Encrypton
To protect your organization from data breaches, email encryption should be used as a preventative measure against tomorrow’s hackers. ExchangeDefender’s Email Encryption solution involves encrypting, or disguising email contents in order to protect sensitive company information from being read by unauthorized personnel. Our system is entirely transparent with no software to install, or manage on either end.
Explore full Corporate Encryption features
Protect your business communications for less than $5 a month*