September 2021

As you have noticed, DMARC is quickly becoming a requirement for reliable email delivery. On November 1st, 2021 the ExchangeDefender network will only relay and support domain names in compliance with DMARC requirements. These standards help address the risk of having the domain hijacked, used in a phishing campaign, and destroyed sender reputation.

The process takes less than 5 minutes (it’s just two DNS records) and it will make sure your mail doesn’t bounce or end up in Junk.

If you know what you’re doing, here is a quick guide:

If you would like us to do it for you, please submit your request:

For more info, please see below:

Blog: ExchangeDefender Security Compliance

Webinar: New Email Authorization Standards (20 min)

P.S. Now would also be a great time to review your user accounts and confirm everything is correct. After November 1st, we will only be able to relay mail for known users and domains that pass DMARC (SPF + DKIM) validation.

Download your ExchangeDefender digital assets today!

Our marketing team has just released a collection of digital assets made specifically for our ExchangeDefender partners. The new marketing collateral was created to provide our clients an easy way to promote Exchangedefender services online, particularly via their social media channels.

What is a digital asset?

A digital asset is Marketing’s fancy way of saying “any design that is in digital format”. Digital assets are created electronically, and come with a right to use, this means you can share them at your discretion. The top five most common types of digital assets are images, PDFs, videos, presentations, graphics, and audio files.

The collection of social media posts is available on our Marketing page, and is free of charge. Further, on this page – you’ll find tons of marketing collateral that is ready to be downloaded immediately. Each of our solutions has a data sheet available that provides an overview of the service for you to share with your clients. Additionally, if you would like to have your marketing collateral branded with your own company logo, you can submit a marketing request.

How to use

There are plenty of ways to share the new social media posts. We have taken all of the hard work out of promoting our services via facebook, twitter, linkedin, instagram and more! You can see from our own facebook page (@exchangedefender) that we share these types of posts every day. We also use these designs inside of our newsletters to highlight particular services, or features. (ExchangeDefender uses constant contact for email newsletters, you can also use mailchimp as well to accomplish the same thing.)

Another way to use our digital collateral is via text message. If you use sms texting, like ExchangeDefender SMS Proxy you can instantly send an SMS with an image post. Sharing these posts via text will assure you that your client has seen the information you sent. (About 90% of people open their text messages within just a few minutes.)

Ready to get started? Here’s what to do next:

To start posting, please visit and navigate to the “Digital Assets” section of the page. To download, simply select the file, and it will automatically download. You should be able to locate these files on your computer in the downloads folder.  

ExchangeDefender is helping our clients and partners comply with email validation & authorization requirements. DMARC (SPF + DKIM) help prevent unauthorized hijacking/spoofing of your domain name and are used by email services to separate legitimate email from SPAM.

We’ll offer assistance for SPF + DKIM

In order to assure reliable email delivery, ExchangeDefender is offering assistance with SPF + DKIM rollout from September 20th through October 20th. All domains must be brought to compliance by October 30th, 2021 in order to continue relaying mail through ExchangeDefender. We’ll even do it for you, for free.

For more information on our new email security standards, please see our DMARC webinar, and read our DMARC guide.

Every domain that uses ExchangeDefender to send or receive email is required to update their SPF and DKIM records. Failure to comply will result in having your email bounced.

How to get started:

Step 1: Contact your DNS Administrator

You will need to contact your DNS administrator or DNS hosting provider to create the following DNS records:

SPF Record
DNS Record Type: TXT
DNS Record Value: “v=spf1 -all”DKIM Record
DNS Record Type: TXT
DNS Record Hostname: default._domainkey
DNS Record Value: “v=DKIM1; k=rsa; s=email;  p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwkMvl3dS3g9XbhxtD16tSx/l+s0cxVv73/NCHywH2HFED61k+orBj4QY96FJcUD7MOwmwjC7Igtz5P9fVOLFoMr+d8g8c5J5OIA8Xj2ap4jsEnSF3rRrCNJDxojPvtGA1+ENwGpheHtniZG/fgVguDL+M1zXNRsYTybzKwU49tmP4RyIFIC8NEV7jqrGSVWpQSXc12JlvmLQX1J5tdnWvTR7/NGOzyth0rYP1STKj1hHU9ZVN+x8VFiumlPdpDQBMn5Bzu/Cs6pzrSHJqGBcVer4mccpnCOX9bG3sR7wU6nDIv3rvwIlfBymylcZruJvjsXZAZaameUBpgGgmibpkwIDAQAB”

Step 2: Validate your DNS records

After the DNS records are published please validate them using public tools like MX Toolbox ( or DMARC Analyzer ( Until your DNS records validate, you are not in compliance and will have issues with email delivery.

Step 3: Turn on DKIM signing

After your DNS records have been published and validated, you will need to turn on DKIM signing. Go to, login as Domain Administrator and go to Mail Flow -> DKIM Signature.

Finally, click on Accounts and confirm that all your email addresses are listed and associated with appropriate users.

We’d love to help, if you’d like us to take care of this for you free of charge please fill out this form:

email authorization webinar

Welcome to 2021: Comply with the industry security standards or your mail gets bounced.

Believe it or not, that’s the best case scenario: When you actually know your email wasn’t delivered.

Most of the time, though, your sender reputation is scored by internal/proprietary lists and the message is just moved to trash. Worst case scenarios – where hackers are using your domain and email address as impersonations (to launch attacks) or to fool internal employees.

ExchangeDefender has always provided technology and policies to help manage this, but few of our partners have fully adopted it. We have been seeing an escalation in attacks over the past year and it’s only a matter until these security gaps are exploited.

We don’t want to see that happen to you. It is important enough that we are willing to help tighten your security and deploy auth protocols on your behalf, free of charge. Only catch is, it has to be completed by October 31st, 2021.

Too good to be true? Tune into our webinar next Thursday to get the specifics about what needs to be done and how. We will be covering:

– Best practices for email deliverability
– Required DNS records for SPF & DKIM
– Review of domain security policies
– Email delivery troubleshooting

Please register for the webinar:

XD Security Standards Compliance
Thursday, September 16, 2021 (Noon EST)

We cannot overstate the importance of getting this done. ExchangeDefender (and practically everyone else) will no longer relay mail beyond 2021 without valid email authorization DNS records in place. Don’t wait until December and face expensive consulting contracts, we can handle this for free now and it will take less than 10 minutes of your time. That is how committed we are to keeping you secure and your email arriving where you send it, in the Inbox, every time.

P.S. We strongly encourage you to attend the webinar live so you can ask questions. As DNS is not something we host/offer please keep in mind that our support team will not assist or troubleshoot DNS issues for you.

The average sales process for B2B contains seven steps – from prospecting and targeting, to presenting services, to finally landing the sale. Here at ExchangeDefender, we completely understand how tricky the sales process can be. We created Starter Kits for each of our solutions to help our new partners get started as quick as possible. As part of our onboarding, we offer every MSP partner access to our complimentary starter guides available to view or download at any time.

What is a Starter Kit?

A starter kit includes useful information about the company, and their products and services. This guide provides a quick snapshot on a particular ExchangeDefender service, and provides helpful tidbits on how to sell the solution to clients.

Your starter kit will help you understand how a service works — including summaries of its main features, and real benefits to the client. It also offers useful insight on how to identify customers that are ready for our services. How? It provides client profile data, and offers advice on what to look for with your prospective clients. ExchangeDefender has gathered this sales data over many years of business, and has identified the main selling factors to help our partners sell easier.  

Benefits of Using a Starter Kit

There are many benefits to using a starter kit to help speed up the onboarding process with ExchangeDefender. We think of our starter kits as sales enablement guides that give MSPs the right information, at the right time to help conquer opportunities with new clients.  We hope to create a sense of confidence for our partners by providing helpful links to important details about ExchangeDefender services. Managed service providers will get key facts, learn about the real-world benefits of our solutions, and be able to understand selling opportunities that are available. The kit also includes technical information on each service to prepare partners to deploy ExchangeDefender for new customers.

Where to Access

We provide easy access to ExchangeDefender Starter Kits. Simply visit our Marketing page made exclusively for Partners. There, you can access marketing documents designed to help you seal the deal with the option to instantly download them. As a registered MSP, you can request to have ExchangeDefender marketing collateral branded with your own company logo for free. You can submit your request by completing the mini form at the bottom of the page – simply select the collateral you would like branded, and upload your logo.

To access ExchangeDefender Starter Kits, please click here.