January 2023

Every month we get a ton of new ExchangeDefender users. We work harder than others to keep you safe — and we want to get you up to speed with all the unique security benefits you get with  ExchangeDefender and how to best take advantage of them.

The webinar is not overly technical AND it’s a great opportunity to get any questions you may have answered by the very people that manage ExchangeDefender. Here is what we will cover:

– How to spot and manage phishing attacks
– Importance of strong passwords
– Why you need MFA/OTP and how it works
– What to do when messages bounce
– What to do when your email is down
– How to lock down ExchangeDefender
– How to deal with spoofing and identity theft

Attacks on IT are only getting more efficient and sophisticated with each passing day – and ExchangeDefender is here to help you stay secure and adopt the best practices of our most successful partners and clients.

* First webinar in series, we will post recordings in our portal on March 1, 2023 after all the live sessions have been recorded & edited.

Register for the webinar here: https://register.gotowebinar.com/register/457089402282191197

2023 Best Security Practices live webinar

Friday, January 27th, 2023 11:30 AM EST
Security Best Practices

It’s the New Year and it’s time to beef up your security policies.

In this 30 minute webinar we will cover the basics of securing your email. From management to direct use-case scenarios, we’ll show you how to avoid getting hacked.

This is the first in the series of training webinars that we will be conducting in 2023 as we are seeing more demand for special solutions from our partners and clients alike. These days everything is tied to email, from login to purchase receipts, and we are going to show you how to handle and secure everything in between (newsletters, email automation, compliance, auditing).

Webinars will be recorded and available in our library.

Have email-related questions? Advanced configuration questions? Get your answers LIVE in the webinar on Friday, January 27th, 2023 — absolutely free!

ExchangeDefender upgrades Multi-factor Authentication services

ExchangeDefender has beefed up our MFA (multi-factor authentication aka 2FA / OTP) service with addition of new vendors and a wider reach.

Setting up MFA involves either installing an authenticator app or authorizing us to send you a text message. When you login to our service the system will expect you to provide the 6 digit code that will only* be known to your trusted device. Essentially, it keeps people who only know your username and password out of your account.

While we would prefer a more secure and reliable model in which our clients rely on MFA authenticator apps over the less secure SMS, we understand that is not a practical solution everywhere and absolutely every needs this second layer of authentication when accessing mission critical systems such as email and file sharing.

As you may remember, we had an issue with SMS MFA before Christmas and thanks to some heavy lifting by our team over the holidays the new SMS infrastructure is truly global, scalable – and will be delivered by multiple providers for better redundancy (eliminating the 10DLC compliance issues).

With the retirement of ExchangeDefender Essentials and all the compromises it required, you will be seeing a flurry of new security features in the ExchangeDefender Email Security service. First of many will be the access restrictions and the ability to restrict access to ExchangeDefender services based on location, time, etc. The attacks on email infrastructure are only getting more numerous and more sophisticated by the day and traditional (or cheap) security methods are no longer viable in 2023 and certainly not beyond. We look forward to continuing the best email security money can buy and we thank you all in advance for trusting us with your email.