ExchangeDefender 9

ExchangeDefender is proud to announce that ExchangeDefender 9 will be exiting the beta stage next week and will be in production for all of our clients on Saturday, July 28th, 2018. We want to prepare our partners and clients for our rollout schedule so that everyone is ready to go for what we expect to be a very seamless and effortless transition. You can see the new version at https://admin8.exchangedefender.com and we have written about it extensively here. 

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ExchangeDefender 9 has been running with new infrastructure since August of 2017, new UI launched earlier in the Spring of 2018 and all the automation and functionality has been tested extensively.

To sum it up:
   Brand new outbound network Brand new inbound network
   All new infrastructure, network, switching and security workflows
   Brand new user interface and user experience
   Tons of new features

The best part of it all is that all the functionality that you already use is in the exact same place, behaving the exact same way, and yielding the exact same results. The magic is in everything around it – everything is faster, more accessible, more streamlined and has far more functionality and flexibility than before. Just as a minor example, the new user interface allows you to interact with ExchangeDefender the same way no matter whether you’re at your desktop or on your mobile phone – and you get the full feature set, not just limited mobile experience.

    Rollout Schedule

ExchangeDefender infrastructure is already running on the new code and has for months. This piece of our network is under constant maintenance and monitoring and we’re certain about it’s performance. You will not see any changes here.

On Saturday, July 28th, 2018 we will switch https://admin.exchangedefender.com to the new version of the UI/UX. Users will begin to see changes nearly immediately starting with 9AM EST. There may be a period of about an hour during which some users will experience the new UI and old UI – our support desk will be available via phone, chat, Facebook, twitter and support portal at https://support.ownwebnow.com the entire weekend to handle any issues that may come up. End users will also have a direct link to us to resolve any issues so if you’re one of our partners and don’t have a 24/7 support line – consider it covered.

On Sunday, July 29th, 2018 we will conduct a routine maintenance crash test – intentionally taking down random sections of our platform in order to determine resilience. This test will be conducted at random times during the day and we do not expect it to interfere with any operations.

New documention, marketing and collateral will become available the week of July 23rd but most of it is already available at www.exchangedefender.com right now.

Thank you for your business!