File Extension Customizations
Much like my last blog, I’ll be focusing on items I’m seeing low utilization on. This week I’ll cover file extension blocking. We’ve given you control over the file attachments that get are allowed to pass through the filter.
Some of you were part of our testing of the software and may have forgotten you set these settings. They’ll be going live, please remember that if you decide you want to now allow these items there is an update cycle that needs to happen and due to the nature of change it takes longer than our usual alias updates and such. So please login to admin.exchangedefender.com and make the changes you wish to make, there is no need to open a support request for this, this hopefully jars your memory.
There is an “exception list” these extensions we will not allow for deviation from our standards of scanning:
.ade, .adp, .bat, .chm, .cmd, .com, .cpl, .exe, .hta, .ins, .isp, .jse, .lib, .lnk, .mde, .msc, .msp, .mst, .pif, .scr, .sct, .shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh
This is obviously for the security of your clients.
Profit opportunities you may be overlooking
Since coming back from our last trade show, I’ve been going over my notes. I focused on items that partners were unaware we offered. And the two products that keep popping up in my notes are Business Encryption and Compliance Archiving.
We offer business grade lexicon based and policy based (already included in ExchangeDefender pricing) encryption services. The lexicon based encryption adds a flexible layer to your data leak protection. You can configure keyword matches as well as dynamic regexp patterns. The regexp patterns are used to catch specific content and encrypt it or re-route it to a manager for review. As part of the service, we’re able to help you set up dynamic rules built around your client’s requirements to ensure we’re meeting their desired results.
On top of that we also offer Compliance Archiving. This product meets eDiscovery request requirements that require the ability to search for communications in an environment that cannot be edited. Also, you can increase productivity and limit support exposure with your clients. I’m sure you’ve seen plenty of enormous corrupted mailboxes, because people don’t want to delete items and mailboxes getting locked out due to quotas.
As we see the market for just email shrink in pricing (due to non business products being purchased by businesses), we have to ensure that we offer specialized value add items. These are becoming increasingly important by the day.
If you have any questions ability the capabilities or pricing of these products please give us a ring and speak to anybody here and we’ll guide in the right direction.
Below you can find links to the product pages:
Corporate Encryption
Compliance Archiving
Don’t forget our number is (877)546-0316.
Holiday Project Cutoff
As many of you are painfully aware, the most convenient time for most small business IT work is between Christmas and New Years day when most employees try to take time off and technology changes have the least impact on productivity.
The deadline for ExchangeDefender Migrations is December 5th. If you are planning to delegate some or all of the migration work to us during Dec 20 – Jan 3 window the contracts need to be in our hands and schedules set by the end of this week.
Our ExchangeDefender Migrations service is an extensive consulting, planning, management and technology offering in which we do all the work of moving your clients from where they are now to our ExchangeDefender & Exchange 2013 platform. From server to desktop to employee, technology to training, we do the whole thing. The secret to being able to do this successfully and effectively is tons of preparation and admin work and in order to have it done by the end of the year requires some advanced scheduling. Thank you for your understanding.
If you haven’t relied on us for migration assistance we should talk and soon. Even if we’re only taking care of the backoffice mail migration and not interacting with the client or desktop alone, it’s totally worth it. Partners often involve us in desktop support side as well, where problems can be extensive and random and fixing obscure “weird” issues that your technicians are seeing for the first time usually leads to hours of searching through forums attempting one home remedy after another – we’ve been down many of those roads and can make things move much faster as you onboard your new client.
As one of my partners and good friends recently told me: “I really love the technology business, except for the technology part.” and she is right, the amount of effort required to get just the basic stuff working consistently and across so many operating systems, devices and weird case scenarios is where most partners bleed out their otherwise profitable contracts. Which is why so many just make ExchangeDefender deal with all things Exchange and Outlook.
On behalf of the whole team here at Own Web Now, ExchangeDefender and Shockey Monkey, we wish you a happy (and prosperous) holiday season!
Sincerely,
Vlad Mazek
CEO, ExchangeDefender
Outlook Add-In (New Features)
Over the past few weeks, we’ve improved some core functionality inside of our Outlook SMTP Security Platform. We’ve reviewed customer feedback on a few issues, features requests and overall usability. In addition to the software improvements, we’ve introduced a new feature available to all ExchangeDefender Pro customers (not available in Essentials).
This new feature is called the Robot Filter. The feature allows for automatic processing of newsletters into a sub folder within your inbox. Messages that are deemed to match the extensive rule set are quickly processed and sent to this folder.
This works for existing (unread) messages and new messages that arrive after Outlook has been launched. Also if you come across a message that was missed, you can use the “Flag Robot” button to report that sender and catch future messages. Now when you come into work, you don’t have to spend hours going through your daily newsletters. However these messages will still exist perfectly save inside of the Robot Filter folder to be reviewed at your convenience. In the event you locate a message that you don’t want flagged, you may click the button that says “Always Inbox” to have the rules skip the designated sender.
You may also use the “Report Spam” anywhere inside of your inbox to quickly flag a message and submit the headers to us for improved filter results.
Use our product and if your not happy tell us how to improve, that’s all we ask!
Your feedback shapes our future developments, so tell us what you need.