December 2007

Dear Clients, Partners and Friends,

On behalf of the entire team at Own Web Now Corp, from 18 data centers around the globe, I wish you the happy and prosperous 2008. January is the month in which we announce our new products and services for the calendar year and this time we have a little surprise for you!

Thank you for your business and your continued support.

Vlad Mazek, MCSE
CEO, Own Web Now Corp

MyspammonToday we proudy introduce yet another way for users to conveniently get rid of Junk Mail and still have it all stored just a mouse click away, on a network far far away. ExchangeDefender Spam Monitor is a piece of .NET 2.0 software that runs on your computer and pops up a small bubble notification letting you know how much SPAM is waiting for you. If you ignore it, it goes away in seconds, if you click on it the browser pops up and logs you right into your account so you can quickly review your SPAM and go about your day.

SPAM Monitor runs as a standalone application and consumes just 74kb of memory. Double clicking on the icon brings up the configuration window that allows you to enter your ExchangeDefender email address and password. Right clicking on the icon gives you an option to suspend the agent or View Spam. Suspending the agent stops it from checking the web site and displaying hourly message counts while View Spam menu option launches the browser and gives the user access to their account.

Spamcap

The agent was designed to assist users that needed a realtime, accountable way to get to their SPAM without waiting for email reports, but who didn’t want to create desktop shortcuts. We also hope this allows our resellers to support their customers in a more efficient way – “Do you see the orange box with the X on it in the lower right hand corner? Right click and select View SPAM.”

We hope this makes Howard Cunningham happy

To download SPAM Monitor please click here.

Our hours will not be changing during the holiday season, we are open 24/7, 365 days a year. All cases will be handled under the usual SLA but do bear in mind that most of our partners and vendors are working limited hours. So while we are here for you, some external research and service requests may take longer to complete than usual.

Have a safe and happy holiday season.

On December 16th, 2007 we will be releasing a massive update to the ExchangeDefender policy server, to account for a number of rather unpleasant bugs that have come up as a result of changes from 2.x to 3.0 and 3.1.

Because this is a large scale upgrade with lots of changes under the hood, there may be some temporary downtime while we roll the new system out. This downtime is only going to affect the web site https://admin.exchangedefender.com but mail will continue to flow and no other systems will experience issues. We expect the outages to last a few seconds at most as we reload one system after another.

We chose to announce this on the corporate blog instead of the Network Operations site because some of these bugs have been inconveniencing many of our users and we wanted to let you know that this bulk of updates addresses all the issues that have been brought up in our portal. Specific changelog will be posted at a later date.

This release will not have any new features and the new feature releases will resume on Jan 2, 2008. We have used the past two months to correct all the outstanding issues in the system, from nagging bugs to poor documentation, and I believe you will be very pleased with the results starting next Monday.

Over the weekend we completed our communications overhaul with an upgrade to the core of our network based around Exchange 2007 and Asterisk VoIP. We have upgraded our infrastructure to Exchange 2007 Service Pack 1, Asterisk (Trixbox) to the latest stable edition and we have also added the following components: Microsoft Office Communications Server, Microsoft Responsepoint and Microsoft Livemeeting. We are also still in process of finalizing the SIP/IAX2 connectivity as we have brought another provider into the mix.

The above upgrade to our major communication systems was in order to help us connect better with you. These solutions will allow us to provide more personal and direct support, become more responsive and efficient. I hope you can be patient with us over the next day or two while the new phone numbers are programmed in and we get all our voicemails and voice prompts together.

Thank you.

Sincerely,
Vlad Mazek, MCSE
CEO, Own Web Now Corp