Watch Out: New Norton LifeLock Phishing Scam Targets Inboxes Nationwide
Email scams are getting bolder, and the latest one impersonating Norton LifeLock is making waves across inboxes everywhere. If you or your clients have received a suspicious email about a Norton subscription renewal or refund, here’s what you need to know—and why it matters.
🚨 What the Scam Looks Like
This phishing campaign is cleverly designed to mimic official Norton communications. The email usually warns of a pending charge or a renewal for Norton LifeLock services you never signed up for. Some versions say the charge is already complete, encouraging panic.
It may include:
- Official-looking logos and invoice PDFs
- Toll-free numbers to “cancel” the subscription
- Links that direct you to phishing pages
🤔 Why It Works
Scammers know how to create urgency. These emails often claim you’re being billed hundreds of dollars, prompting victims to call the provided number or click a cancellation link. Once on the phone, scammers may:
- Request remote access to your computer
- Ask for banking credentials to “process a refund”
- Install malware or steal sensitive data
🛡️ How to Protect Your Organization
ExchangeDefender recommends taking the following actions to stay safe:
- Never call phone numbers listed in suspicious emails
- Avoid clicking links or downloading attachments
- Report emails that look off – even if they seem to come from a known brand
- Enable 2FA wherever possible
If you’re using ExchangeDefender’s advanced phishing protection, our system is already working behind the scenes to stop these attacks before they hit your inbox.
MSPs, Take Note
This scam isn’t just a one-off – it’s part of a growing trend targeting businesses through brand impersonation. If you’re an MSP, we recommend sharing this post with clients and ensuring email continuity is part of your disaster recovery planning.
With ExchangeDefender’s LiveArchive, even if a phishing email triggers an outage or breach, business communication can continue seamlessly.
🔎 Learn More
Stay informed, stay secure. Read Norton’s official scam alert page here or contact ExchangeDefender support if you need help tightening your phishing defenses.
Have questions or want to beef up your email security stack? Try ExchangeDefender PRO! Contact us today.
Stay safe out there!
ExchangeDefender — Email Security, Backup & Continuity Built for Business.