Top 2023 Technologies: Inbox, Encryption, and Troubleshooting Solutions for Email Issues

Top 2023 Technologies: Inbox, Encryption, and Troubleshooting Solutions for Email Issues

IT professional with glasses on a Macbook

Can you believe that we’re almost done with the first half of 2023? We’re often asked by partners to catch up so you can see what’s moving and what’s working. We pulled up some stats and tickets and here is what you’re leveraging the most in 2023:

1. Inbox + Bypass

Nearly every email provider and every email platform/server has had issues in early 2023. Hackers and the weather haven’t helped either. All this has propelled Inbox (https://exchangedefender.com/inbox) and Bypass (https://bypass.exchangedefender.com) to our most popular sites.

Email down? It has been for a lot of people in 2023

Inbox is the new generation of LiveArchive, an always-on email service that’s replicating your live mail stream in the cloud. When our clients had problems with Outlook online and Exchange, Inbox was there to let them continue working.

When emails bounced for weird reasons, ExchangeDefender Bypass was there to help people send mail out with their email addresses. Couldn’t receive an email? Bypass helped there too.

2. Encryption + Secure Forms

Encryption Dashboard

Regulatory compliance and just better business practices are driving our ExchangeDefender Encryption service to the second most popular spot.

ExchangeDefender Encryption enables you to send secure messages via email, text/SMS, and web services. Whenever you need to send something that you have to track, something that should be protected by multiple passwords, that needs to expire – we’ve got you.

The most leveraged piece? Reporting when an email is read. People want to know who and when something important was actually read by the recipient. When you need to know they saw it 🙂

3. Check + XDNOC

We’ve become experts at troubleshooting mail flow and now that AI is coming into the picture everyone needs some help to integrate all the vast cloud services that are powering everything these days. In a nutshell, when email breaks they call us.

The third most visited ExchangeDefender technologies were https://check.exchangedefender.com  and https://anythingdown.com – and mostly because all major email services had issues in 2023. Check site will help you configure your DNS authorizations that are the leading cause of email problems – check your stuff! The NOC is more of a canary in the land mine, stay on top of it to know when there are issues and how to work around them if your provider/server/network is having issues.

Thank you for trusting us with your email, we’re working hard to keep you secure and keep you running when issues pop up.