ExchangeDefender User Sync Upgrade

ExchangeDefender User Sync Upgrade

It’s been a year since we launched the ExchangeDefender Automatic Enrollment feature and it recently got a major upgrade to function with our new cloud infrastructure. This is our favorite way to enroll ExchangeDefender users for two reasons: it’s the simplest and the most seamless way to onboard new users.

When ExchangeDefender detects a new email, it will put it in the enrollment process which consists of the following:

– Creating an ExchangeDefender account and supporting service accounts
– Applying existing policy defaults for the organization
– Creating LiveArchive account and routing policy
– Updating administrative and licensing systems
– Generating a welcome email

On the service provider side, there is a full and searchable log of all account enrollments so everyone is kept in the loop in real-time.

As for the user experience, everything is branded and automatically taken care of. When they send an email to any external email, their address will be provisioned within 1 hour and they’ll get the following email inviting them to get started. Even if they ignore it, the ExchangeDefender auto attendant will automatically apply all the domain/organization specific policies for them automatically. And of course, if something on your network is sending email by mistake you can just block it and you won’t be billed for it.

There is a lot of work and testing currently being done on several Microsoft integrations (Azure Directory sync, Outlook/OWA addin) but more on that during our August webinar. We are also doing some very interesting integrations on the Enterprise side, and some of those features may appeal to our MSP partners (although some may be cost / infrastructure prohibitive). For example, we have a client who required accounts to be approved before they could be auto-created (even though they were synced through our Azure integration) and we were able to enable them to do that. If you’ve got feature ideas we’d love to hear them, but there is a lot we can also build with our partners.

Vlad Mazek