Mobile Device Security

ExchangeDefender protects pretty much any device that has access to email – and a category most prone to email-borne security exploits are mobile devices. ExchangeDefender Pro and our Exchange hosting services can nearly eliminate an attack vector through malware detection, phishing attempt alerts and can help you wipe a device remotely without having physical access to it.

Malware

The number one way to get malicious content to a mobile device is still via email – it’s so easy to trick a user to click on a malicious link and on a mobile device it is far harder to tell if the sender is legitimate or spoofed. Hackers format messages in such a way that it’s easy to see legitimate links and accidentally click on malicious ones so ExchangeDefender is extremely useful in making sure any such dangerous content is stripped off in the cloud. Anyone can email any content they wish to your mobile device and with ExchangeDefender you are assured that even the most aggressive of 0 day exploits do not arrive in your users mailbox.

Phishing

Phishing, or forging/deceiving an identity of a third party, is a popular way for hackers to get users to click on links that appear to be legitimate. It’s very easy to copy a look of an Amazon or bank email notification and get the user to click on the link that takes them to a forged web site to download malicious content. Unlike Malware protection, which removes dangerous content from the email, phishing protection deactivates links in email messages and highlights phishing attempts when links to third party sites do not match the domain name of the sender. If you were getting an email from jeff@amazon.com would he be including a link to http://1001smallbizscamsandfrauds-519.org? Our system will deactivate that link and keep your user safe from whatever is on the malicious site.

Remote Wipe & Device loss management

In the event that your users device is lost, users employment is terminated, you don’t have physical access to the device but need to wipe it for security reasons – you can start a remote device wipe through your Outlook Web App under Settings > Mail > Options > Mobile devices and selecting Wipe Device. Within moments the device will be wiped clean of any data, content and settings and this works for both iPhone and Android devices (tables and phones).

Support Services

ExchangeDefender Pro offers users a VPN server to connect to in a secure manner no matter where they go. Public Wifi hotspots tend to have questionable security at best and can be used to compromise a device that is connecting blindly across the Internet. Connecting your phone automatically to a VPN can assure that email access (and all the confidential data in the email) can never be snooped on.

We are currently in beta with our mobile OTP/2FA applications which will further turn the mobile device into a part of your authentication so you don’t have to remember complex passwords at all. In the meantime, it’s important to let the users know what ExchangeDefender is currently capable of doing for them and to enable/configure those features so they are actively protecting every email user in your organization.