As you may have noticed from the huge banner in our support portal, our new Service Manager user interface is live! I just recorded a webinar that will walk you through all the “behind the scenes” stuff you should know about the new portal and I encourage you to watch, but I want to sum it up for you in case you don’t have the 20 minutes:
ExchangeDefender is rebranding into a secure communications platform: We are the application that our clients use to securely communicate with clients and vendors. With all the new regulatory requirements, daily hacking/exploit nightmare news stories, lack of trust in social media platforms and data being used for commercial/ad gain – businesses require and demand better than a “consumer” solution to a business problem.
In order for companies to become more efficient (and for our partners to make money in the cloud) we are embedding our support and services into the actual product: so when there is an issue, it’s already being handled. No more middlemen, no more escalations or different vendors fighting over who broke things: It’s our product, our network – we will do the work for you.
How that is accomplished is in the video below:
Click here to download the video.
Click here to download the user manual.