ExchangeDefender Bugfix Galore

ExchangeDefender Bugfix Galore

Happy Monday! Over the weekend a ton of ExchangeDefender 4 bugfix requests went online and so far the support requests for the issues have all but disappeared. Here they are, in order of magnitude:

ExchangeDefender Email SPAM Reports

Late last week new ExchangeDefender SQL cluster for email report management went online to compensate for the growth in network capacity. Because it usually takes six to eight hours for replication to complete some reports over the weekend were generated with 0’s for SPAM totals, an error that has since been fixed.

Going forward, SPAM reports will be remain to be available but we are moving the feature to the “legacy” mode meaning we do not recommend them as the primary point of access to SPAM. By default, new accounts will have their email reports turned off unless they explicitly request the email reporting to be turned on. There will be no change to the current users and as noted above there will be far more capacity to provide current users with the reports and those that choose them forward.

Email reports have been a dark eye on the face of ExchangeDefender. Over 83% of ExchangeDefender clients have never even opened an ExchangeDefender SPAM report, and nearly 99% have never released a single piece of SPAM from them. We track these releases and have even noted that majority of the releases are forged SPAM itself.

This is why we have developed better tools to surround ExchangeDefender with – the new ExchangeDefender Outlook 2007 Addin for Microsoft Outlook 2007, the ExchangeDefender Desktop Alerts for XP and Vista as well as the realtime web portal which is scheduled for 4.0 release this fall.

ExchangeDefender Password Resends

ExchangeDefender password resend request used to lead you to a blank screen and no email. This has been fixed, passwords are being sent now without issue.

ExchangeDefender Activation Optimizations

ExchangeDefender activations now take mere seconds (it used to take about 1 second to provision a single account) which globally meant it could take approximately an hour for the address to be fully provisioned. That has been throttled down to allowing over 5,000 user activations per minute.

ExchangeDefender LiveArchive Sync

Problems with ExchangeDefender LiveArchive settings sync have been addressed and syncronization is now up-to-the minute. If you’re ever stuck waiting more than 60 seconds for a password change or a setting change you might want to close your browser and retry.

More exciting changes are on their way, to be announced tomorrow.