Welcome to 2021 Holiday Season
Hello folks – Vlad here, thank you for a phenomenal 2021!
The best is yet to come – on December 7th (at noon) we’re holding an event to introduce the next generation of our offerings. As cybersecurity threats evolve, so must ExchangeDefender, and I’m confident you’re going to love how we put our expertise to work for you.
That said, we’ve had a very tough 2020 and an even more challenging 2021. The demand for our services has never been higher and the ability to predictably execute the business plan in a state/country/world that’s standing on quicksand has never been tougher. Our team not only managed to exceed service levels through it all, we also performed major upgrades and huge service improvements all around. I owe my team a looooooooooooooooong deserved break and for the remainder of 2021 we are not taking on any new projects, extended support contracts, deep dive optimizations/troubleshooting/consulting/etc. I need to allow people that have been working long past their shifts or burning the midnight oil the luxury of sleeping in till noon. You won’t notice it – support will still be available around the clock, our SLAs will still be honored, and all the routine stuff will keep moving smoothly.
When we come back from the Thanksgiving break, our sole focus will be the successful launch of the Dec 7th project. We will start 2022 with a bang and a team fresh and ready to fend off emerging cyberattacks.
In that spirit I’d also like to wish our partners, clients, vendors, and suppliers a happy holiday season. I know everyone has had to up their game in the face of Covid restrictions and challenges – and I hope you’re as grateful to make it through it as we are. Thank you for your patience, thank you for your kindness, thank you for your professionalism and thank you for trusting us with keeping you safe.