ExchangeDefender UI is a huge hit!
Last week we launched our new UI framework that will soon drive the primary user experience for all ExchangeDefender applications. The admin portal as a series of web pages that post to one another and remain in constant state of refresh is a thing of the past.
The new user interface is meant to deliver the full power of ExchangeDefender through a browser no matter what device you’re on. To say the new UI has been a hit would be a massive understatement. What we’ve heard the most is: “I love it, but…” and this post is here to give you a little tease about what is coming up next.
Saved, customized views
There are power users that want every bit of data and then there are basic users that are just trying to find a message – and we’ve gotten feedback from both. Good news, everyone will be happy with the addition of customized views:
The new SPAM quarantine interface will soon give you the ability to display only the columns you want, show you messages you’ve previously released, as well as showing you only the new messages. Everyone has a preference, and once you set it ExchangeDefender will remember it. Next time you come to the quarantine view, your settings will be automatically saved.
Send emails without having email open
We’ve covered the details of the product road map in our previous webinar but to put it succinctly, not everyone in the organization needs a full 50GB mailbox, and most people rarely use more than 10% of their Outlook – definitely not something worth $180/year. When we designed the new UI we did so with full confidence that one day soon ExchangeDefender will entirely replace fat client apps, and here is a little preview of that: you can now send messages directly from ExchangeDefender:
This “Send Mail” and “Send Encrypted Email” (for ExchangeDefender Encryption subscribers) shortcut will be available across the entire service because virtually every interaction ends up in a creation of something – an email response, a task (Hello Wrkoo!), a ticket, maybe even a calendar appointment – ExchangeDefender will be streamlining all of that and don’t worry, a copy of the message will be delivered to your mail server for compliance reasons.
Respond to email in real-time
One of the advantages you get with ExchangeDefender is the embedded phishing protection and security – things that would be designed to attack your Outlook or Gmail for example – will not be active in ExchangeDefender and will keep you safer by default. So if you got a sketchy message and you aren’t sure if it’s legitimate – or you no longer want the message sitting in your mailbox — you can reply directly from the ExchangeDefender message view.
You can also forward and print the message as well, eliminating the need to release or trust a sender that may not be reputable.
Goodbye tabs & sites
We want you to do what you have to do, but faster and without a ton of open tabs. The new Dashboard look is still evolving but here is a sneak peek:
The idea is to present everything you may want to see as far as your activity and the service metrics, but not forgetting what you actually come to ExchangeDefender to do – to communicate and collaborate securely. With that in mind, we’re adding “action tiles” throughout our services that highlight the most popular feature or two. If this was your first time using ExchangeDefender, what would you likely want to do? Check SPAM? Send an Encrypted message? Share a document library? Go through your archives or rely on business continuity because your server or email cloud went down?
We’ve got you covered.
P.S. 100% of these features have come to us by the means of the Feedback link from awesome users such as yourself. We’re a little different in the way we design software, Steve Jobs is long gone and we like to rely on our users and respond to the way you work rather than dictate how you should work. So please, tell us what more we can do and our marketing team will make a pitch to the product teams on your behalf.
Join us 11/13 for our New UI Upgrades & New Features webinar. Get exclusive access to the full design and functionality of the new admin user interface – register here: https://register.gotowebinar.com/register/6850325080298120461