{"id":3968,"date":"2020-10-01T12:01:17","date_gmt":"2020-10-01T16:01:17","guid":{"rendered":"https:\/\/www.exchangedefender.com\/blog\/?p=3968"},"modified":"2020-10-02T10:25:03","modified_gmt":"2020-10-02T14:25:03","slug":"exchangedefender-email-encryption-new-security-productivity-and-advanced-reporting-features-released","status":"publish","type":"post","link":"https:\/\/www.exchangedefender.com\/blog\/2020\/10\/exchangedefender-email-encryption-new-security-productivity-and-advanced-reporting-features-released\/","title":{"rendered":"Email Encryption: New Security, Productivity, and Advanced Reporting Features Released"},"content":{"rendered":"\n
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ExchangeDefender Email Encryption: When you need to make sure your message was read, securely. <\/h4>\n\n\n\n
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ExchangeDefender is proud to announce the launch of a new\nversion of ExchangeDefender Email Encryption, our second update to this service\nin 2020 built entirely from user feedback.<\/p>\n\n\n\n

Covid-19 pandemic has permanently changed how we exchange secure documents with people outside of our organization. In 2020, encrypted email has become a standard for secure delivery of confidential information. When you absolutely needed to make sure your documents got delivered and received, you\u2019d turn to a fax machine or certified mail \u2013 but in 2020 with remote work and reducing touch or even office \u2013 we\u2019re turning to Email Encryption. It\u2019s no surprise that Email Encryption is now our most popular service.<\/p>\n\n\n\n

For this new release, we went back to our users with a question: <\/strong>How can we make you more productive?<\/strong><\/em><\/p>\n\n\n\n

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Encrypted Email is the modern version of a certified letter<\/h4>\n\n\n\n
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When you have sensitive information that you need to make sure stays confidential, email encryption is your go-to solution. In fact, the biggest complaint about email encryption is usually about how clunky and user unfriendly it is. This is because email encryption was not designed with a sender or recipient in mind, but the IT and Corporate Compliance Officer staff that needed to protect ordinary email flow and keep any sensitive information from leaking out. <\/p>\n\n\n\n

We wanted to solve this problem so we focused the new version on productivity. <\/em><\/p>\n\n\n\n

This meant spending more time perfecting the user\nexperience, both for the person in charge of sending sensitive information and\nmaking sure that the recipient can easily and safely access the message. With\nno training, no obstacles, no software installation, and accessibility\nanywhere, anytime.<\/p>\n\n\n\n

Almost all of the corporate effort in email encryption is focused on acronyms and alphabet soup of regulatory requirements that are largely automated. But the real opportunity \u2013 and our clients identified obvious pain points \u2013 is in the day-to-day use of the email encryption system to send confidential information and make sure it\u2019s received. <\/p>\n\n\n\n

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Sending Encrypted Messages<\/h4>\n\n\n\n
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Our biggest goal was to make sure everyone could send\nencrypted messages without a ton of effort \u2013 so we\u2019ve made it possible to\nsubscribe to Corporate Encryption without subscribing to ExchangeDefender at\nall. Yes, it\u2019s available a la carte and you just need to sign up (no MX record\nchanges, no hosting provider changes, just sign in to the encryption portal and\nclick Send). <\/p>\n\n\n\n

For our clients that live in Microsoft Outlook or Outlook Web App, we\u2019ve made it even simpler with the ExchangeDefender Encrypted Email addin. Now email encryption is just one click away.<\/p>\n\n\n\n

Our biggest challenge was to make encryption easy to use \u2013\nwith so many powerful features and settings, modern email encryption solutions\nfeel like an airplane cockpit to many white collar workers. We started by\nsimplifying the user interface and giving IT\/Compliance Officers the ability to\ncreate default organization policies \u2013 so users only need to worry about the\nmessage and where it\u2019s going. All the advanced options are just a click away,\nenabling users to tweak email encryption to meet any unique business task. <\/p>\n\n\n\n

So we\u2019ve made it easier to obtain, easier to get started, and beyond effortless to use!<\/p>\n\n\n\n

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Controlling & Automating Encryption<\/h4>\n\n\n\n
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We did not forget about our power users and our new release\nhas all the features our clients have requested. Advanced Options no longer\nclutter the screen, but they are only a click away. <\/p>\n\n\n\n

Once you customize the policy for a new message you have the\noption of saving it as a new policy and simply reusing it later (instead of\nalways going through all the settings).  <\/p>\n\n\n\n

Regardless of the industry or the role we spoke to, our\nclients stressed that one-size-fits-all approach simply doesn\u2019t work. While all\nappreciate and understand that there is a security policy requiring encryption\nof sensitive data, the pain point for everyone is the notification system: We\nall have to comply with the encryption policy, but we\u2019d all like more\nflexibility with how we\u2019re notified about our encrypted messages. Simply put,\nit can depend on the content, the urgency, the concern for how the message is\nshared with 3rd<\/sup> parties, and even on who is being contacted. As one\noffice manager told us:<\/p>\n\n\n\n

\u201cWhen I\u2019m sending a letter to our attorney or CPA, I need to know the moment they got it. But when I send out 300+ lab reports, I really don\u2019t want to get 600 notification emails. I wish I could manage how chatty the service is for each situation\u201d<\/em><\/p>\n\n\n\n

Now you can \u2013 just save the new policy and reuse it as often\nas needed.<\/p>\n\n\n\n

Important thing is, everyone stays secure using the default organizational encryption policy. New users don\u2019t need to be trained or taught every single setting, they can just rely on the corporate policy that assures they don\u2019t make mistakes.<\/p>\n\n\n\n

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Tracking Encrypted Messages<\/h4>\n\n\n\n
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One of the biggest additions to Corporate Encryption is the\nActivity Report. As our users consistently put it: \u201cEncryption is half about\nprotecting the content and half about making sure it got to the recipient\u201d<\/p>\n\n\n\n

Tracking receipt of messages using encryption solutions is\ngenerally about searching through tons of email notifications: finding a\nspecific message and what happened to it is an analytical process. We fixed\nthat, for power users and occasional users alike.<\/p>\n\n\n\n

If you\u2019re constantly sending encryption messages, tracking\nthem becomes simple using our encryption portal that is accessible from any PC\nor mobile device. Simply login at https:\/\/encryption.exchangedefender.com<\/a>\n(branded URLs coming soon) and click on the Activity tab. Here you can locate a\nspecific message and see every activity related to it.<\/p>\n\n\n\n

If you\u2019re after a report, you can also use our powerful\nfiltering to select the right action, date range, and contents \u2013 then just\nexport it to PDF, Excel, CSV or just print out the web page and you\u2019re done.<\/p>\n\n\n\n

If you are not a power user, but send a lot of encrypted messages, we\u2019re making your life simpler as well. Instead of getting an email every time something happens, you will now get a weekly email report showing you all of the messages you sent and what got delivered, read, printed, forwarded, etc. <\/p>\n\n\n\n

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Simple. Encrypted. Reported. <\/h4>\n\n\n\n
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ExchangeDefender\u2019s new Corporate Encryption is all about\ngiving organizations better control over their sensitive information. For many\nbusiness purposes surrounding security and data leakage, ExchangeDefender\u2019s\npowerful encryption policies, lexicons, pattern recognition, and support for\nhundreds of regulatory standards will help keep you safe.<\/p>\n\n\n\n

ExchangeDefender is about more than just safe, we\u2019re about safety and productivity<\/em>. Our new UI will make sending confidential information faster and simpler. Our new policies will make custom notification templates and message control effortless. Our ability to make an encryption platform that fits the way you run your business, be it email or a shared URL or even an SMS message — that future is now.<\/p>\n\n\n\n

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