{"id":3889,"date":"2020-07-15T15:26:54","date_gmt":"2020-07-15T19:26:54","guid":{"rendered":"https:\/\/www.exchangedefender.com\/blog\/?p=3889"},"modified":"2020-07-15T17:03:47","modified_gmt":"2020-07-15T21:03:47","slug":"microsofts-outlook-email-app-is-in-crash-mode","status":"publish","type":"post","link":"https:\/\/www.exchangedefender.com\/blog\/2020\/07\/microsofts-outlook-email-app-is-in-crash-mode\/","title":{"rendered":"Microsoft&#8217;s Outlook email app is in crash-mode"},"content":{"rendered":"\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.exchangedefender.com\/blog\/wp-content\/uploads\/2020\/07\/Capture.png\" alt=\"\" class=\"wp-image-3896\" width=\"645\" height=\"462\" srcset=\"https:\/\/www.exchangedefender.com\/blog\/wp-content\/uploads\/2020\/07\/Capture.png 683w, https:\/\/www.exchangedefender.com\/blog\/wp-content\/uploads\/2020\/07\/Capture-300x215.png 300w\" sizes=\"auto, (max-width: 645px) 100vw, 645px\" \/><\/figure><\/div>\n\n\n\n<p>Today we received word from Microsoft explaining that they are currently investigating the technical issues involving the sudden crashing of their Outlook email app. (For the record, no &#8211; it&#8217;s not us.) Their twitter confirmed later in the day with the following alert:<\/p>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em> \u201cWe\u2019re investigating whether a recently deployed update could be the source of this issue,\u201d explains Microsoft&#8230; \u201cAs a workaround, users can utilize Outlook on the web or their mobile clients.\u201d <\/em><\/p>\n\n\n\n<div style=\"height:43px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This comes after thousands of Office 365 users reported that the email app immediately shuts down upon opening. This has come after the recent upgrade to Exchange 2016.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Outlook crashing when opening up fix\" width=\"1100\" height=\"619\" src=\"https:\/\/www.youtube.com\/embed\/ToYEfnoHcCM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>As for ExchangeDefender, we have not received any support requests as of yet, but we wanted to give you a heads up in the event that you experience difficulty using the app.<br><br>Our tip: Use <a href=\"https:\/\/owa.xd.email\/owa\/\">OWA<\/a> with your web browser, you should be able to login with no issue. If you are still experiencing delays, please submit a ticket via our support portal, so that we can troubleshoot your issue further. <br><br>Our Official NOC announcement is <a href=\"https:\/\/xdinternal.xdnoc.com\/sa-view.php?id=f899139df5e1059396431415e770c6dd\">available here<\/a>! <\/p>\n","protected":false},"excerpt":{"rendered":"<p> [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3889","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts\/3889","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/comments?post=3889"}],"version-history":[{"count":8,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts\/3889\/revisions"}],"predecessor-version":[{"id":3900,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts\/3889\/revisions\/3900"}],"wp:attachment":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/media?parent=3889"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/categories?post=3889"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/tags?post=3889"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}