{"id":211,"date":"2010-04-20T10:40:33","date_gmt":"2010-04-20T15:40:33","guid":{"rendered":"http:\/\/www.ownwebnow.com\/blog\/2010\/04\/introducing-orangutime-for-autotask\/"},"modified":"2010-04-20T10:40:33","modified_gmt":"2010-04-20T15:40:33","slug":"introducing-orangutime-for-autotask","status":"publish","type":"post","link":"https:\/\/www.exchangedefender.com\/blog\/2010\/04\/introducing-orangutime-for-autotask\/","title":{"rendered":"Introducing Orangutime for Autotask"},"content":{"rendered":"<p>Allow me to introduce you to our 1-2 punch for Autotask users: <strong>Orangutime<\/strong>, a time and note tracking desktop application. Autotask develops a fantastic IT management solution and their UI feature set is quite impressive. But there is a need for a more rapid, responsive way to provide quick updates to support requests (notes, time) when there isn\u2019t a lot of bandwidth or while we\u2019re completely offline.<\/p>\n<p>Own Web Now has developed a time and note tracking software and today we\u2019re proud to introduce you to 1.0. Here are some highlights:<\/p>\n<ul>\n<li>Allows you to start and pause time as you work on your support requests.\n<li>Allows you to provide notes that can be posted back to the support ticket along with the time.\n<li>Resides on your desktop as a native Windows application (it\u2019s fast!)\n<li>Completely secure, uses Autotask API to post your data.\n<li>Just download &amp; login, no installation, deployment or management complexity. <em>Or waiting for stuff to load <img decoding=\"async\" alt=\":)\" src=\"http:\/\/www.vladville.com\/wp-includes\/images\/smilies\/icon_smile.gif\"><\/em><\/li>\n<\/ul>\n<p>Here is how it works. Download the app and double click on it! (Link is available to beta testers, if you\u2019re interested in it please open a support request at <a href=\"https:\/\/support.ownwebnow.com\">https:\/\/support.ownwebnow.com<\/a>). Provide your credentials and login.<\/p>\n<p><a href=\"http:\/\/www.ownwebnow.com\/blog\/media\/IntroducingOrangutimeforAutotask_A357\/2.png\"><img loading=\"lazy\" decoding=\"async\" style=\"border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px\" title=\"2\" border=\"0\" alt=\"2\" src=\"http:\/\/www.ownwebnow.com\/blog\/media\/IntroducingOrangutimeforAutotask_A357\/2_thumb.png\" width=\"240\" height=\"80\"><\/a><\/p>\n<p>Add a ticket you want to work on.<\/p>\n<p><a href=\"http:\/\/www.ownwebnow.com\/blog\/media\/IntroducingOrangutimeforAutotask_A357\/1.png\"><img loading=\"lazy\" decoding=\"async\" style=\"border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px\" title=\"1\" border=\"0\" alt=\"1\" src=\"http:\/\/www.ownwebnow.com\/blog\/media\/IntroducingOrangutimeforAutotask_A357\/1_thumb.png\" width=\"240\" height=\"80\"><\/a>&nbsp; <\/p>\n<p>Hit the play button and it will sit on your desktop in the background, tracking time as you work.<\/p>\n<\/p>\n<p><a href=\"http:\/\/www.ownwebnow.com\/blog\/media\/IntroducingOrangutimeforAutotask_A357\/5.png\"><img loading=\"lazy\" decoding=\"async\" style=\"border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px\" title=\"5\" border=\"0\" alt=\"5\" src=\"http:\/\/www.ownwebnow.com\/blog\/media\/IntroducingOrangutimeforAutotask_A357\/5_thumb.png\" width=\"240\" height=\"98\"><\/a> <\/p>\n<p>When you\u2019re done with the task (or move on to the next one) just pause it. You can see all your current tickets and their time.<\/p>\n<p><a href=\"http:\/\/www.ownwebnow.com\/blog\/media\/IntroducingOrangutimeforAutotask_A357\/6.png\"><img loading=\"lazy\" decoding=\"async\" style=\"border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px\" title=\"6\" border=\"0\" alt=\"6\" src=\"http:\/\/www.ownwebnow.com\/blog\/media\/IntroducingOrangutimeforAutotask_A357\/6_thumb.png\" width=\"240\" height=\"186\"><\/a><\/p>\n<p>If you want to sync a ticket to Autotask, hit the blue arrow and it will upload the contents to the portal.<\/p>\n<p>It\u2019s that simple. It\u2019s also that fast, and when it\u2019s simple and seamless people tend to use it.<\/p>\n<\/p>\n<p>We\u2019re looking forward to adding a ton of features to it and we want your help in making it simpler, easier, faster and more effective in helping you track your time and get paid for it. <\/p>\n","protected":false},"excerpt":{"rendered":"<p> [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-211","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts\/211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/comments?post=211"}],"version-history":[{"count":0,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts\/211\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/media?parent=211"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/categories?post=211"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/tags?post=211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}