{"id":1925,"date":"2018-07-26T16:30:26","date_gmt":"2018-07-26T20:30:26","guid":{"rendered":"http:\/\/www.exchangedefender.com\/blog\/?p=1925"},"modified":"2018-07-26T16:30:26","modified_gmt":"2018-07-26T20:30:26","slug":"exchangedefender-support-enhanced-security-and-password-management","status":"publish","type":"post","link":"https:\/\/www.exchangedefender.com\/blog\/2018\/07\/exchangedefender-support-enhanced-security-and-password-management\/","title":{"rendered":"ExchangeDefender Support: Enhanced Security and Password Management"},"content":{"rendered":"

<\/p>\n

Password Policies<\/h3>\n

You\u2019ve seen us blog endlessly about improved security that is being rolled out with all the brand new features across our entire product and service portfolio. Trust us, this is not a simple process of just changing the password complexity requirements, people hate password changes and for the most part have become predictable in what their current and next password will be. Add to it the fact that almost everyone uses the exact same password all over the web and not a single day passes by without at least one major provider having a data breach. Sometimes it becomes comical – even LifeLock had a security issue today where they exposed a bunch of data and had to take their site offline!<\/p>\n

So passwords suck and short of using our One Time Password \/ Two Factor Authentication service, it\u2019s going to remain that way. The cool thing about ExchangeDefender, and all of our service, is that we\u2019re going to help you better manage security and password expiration so that your users and services can remain protected and still user friendly.<\/p>\n

\n

New password policy at ExchangeDefender, for all of our services going forward, will be a required mixture of upper case, lower case, numbers and special characters with minimum length of 9 characters.<\/h3>\n<\/blockquote>\n

That is just the beginning. Some services will require a transparent OTP\/2FA<\/strong> using your email address or cell phone as an additional real-time identity verification process. If you are about to make a large-scale change, we want to make sure it\u2019s you and not just someone that got your password. Calling in will now require PIN or txt verification as will any service request changes – the cool thing is, if you can provide us with that information we can do just about everything you want or need through phone and chat.<\/p>\n

The reality of security on the web is that it\u2019s as weak as the laziest user – and it only takes one careless one to mess up the entire organization. We are on your side, we are on your team – that\u2019s why you hire ExchangeDefender – so we\u2019re stepping things up in terms of support and management functionality to help identify, train, and assist users when they run into an issue. Passwords and password changes may continue to suck until the end of time – but we are currently making huge changes in the way we handle support in order to help our partners and CIO’s become more productive by letting us both better secure and support users.<\/p>\n","protected":false},"excerpt":{"rendered":"

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