{"id":1862,"date":"2018-06-07T14:00:00","date_gmt":"2018-06-07T18:00:00","guid":{"rendered":"http:\/\/www.exchangedefender.com\/blog\/?p=1862"},"modified":"2018-06-07T13:09:17","modified_gmt":"2018-06-07T17:09:17","slug":"exchangedefender-support-evolved","status":"publish","type":"post","link":"https:\/\/www.exchangedefender.com\/blog\/2018\/06\/exchangedefender-support-evolved\/","title":{"rendered":"ExchangeDefender Support Evolved"},"content":{"rendered":"

It\u2019s crazy to look at the ExchangeDefender roadmap from last spring and see how well we\u2019ve been able to integrate the vision for a fully supported communications platform for business into our existing security, compliance and encryption product suite. To be honest, this whole process started well over a year ago with our ExchangeDefender Migrations where we learned just how poorly organized and borderline mismanaged most corporate email handling has become. And all the tools that are on top of it \u2013 from Outlook to supplement chat platforms \u2013 are just making the mess bigger and compliance problem more complicated and expensive.<\/p>\n

I\u2019ve personally spent countless hours with my staff looking at tons of research, behavioral data, purchase patterns, market leaders (and which features people most demanded from them compared to which features they actually used the most) and that\u2019s where we started building our new platform. And if you\u2019ve attended any of my webinars for the past year or so, you\u2019ve heard me repeatedly call on partners, MSPs, VARs, etc to focus on the messaging, compliance and security because that is where the money has been and will continue to be \u2013 and it won\u2019t be something you\u2019ll ever earn with a low end network admin hire (not to mention that we\u2019re better and far more affordable than another body).<\/p>\n

<\/p>\n

\"NewUI\"<\/a><\/p>\n

I am beyond thankful for all the feedback, input and suggestions (keep them coming, as brutally honest and direct as possible \u2013 no, we don\u2019t expect you to be cheerful if\/when we cause you support problems) that are pouring in as we start to expand this product. In terms of vision of what we\u2019re building here:<\/p>\n

\n

A platform for secure, compliant and organized information management, sharing and collaboration.<\/p>\n<\/blockquote>\n

If that sounds like a Dilbert cartoon too heavy on jargon, what I mean is that we\u2019re launching a series of web sites, mobile apps, web applications and automation scripts that any organization out there can plug in their email into and start assigning, prioritizing, discovering and working on issues together. We\u2019re not just talking about b2b or b2c email either, anything that generates an email notification or a social alert or an order receipt or booking confirmation or a tweet or a Facebook update \u2013 anything that impacts your business \u2013 will be more secure, better organized and have a clear chain of custody, deadline, track record and more.<\/p>\n

This is not a one-off upgrade that we\u2019re thankful to be done with, this is just a piece of the overall puzzle we have for our partners to help organizations get better organized. So please, stay in the loop, and most of all understand the game plan<\/strong>: we aren\u2019t building this to amuse ourselves \u2013 what you see here will be your product in another month or two and you will be able to sell, implement, customize and manage. And that kind of work pays a lot better than hard drive swapping, OS reinstall and malware license renewals. <\/p>\n

We hope you like it. And we hope that if you don\u2019t like it, you tell us what you need. Either way, we won\u2019t do this without you. #team<\/p>\n

-Vlad<\/p>\n","protected":false},"excerpt":{"rendered":"

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