{"id":1642,"date":"2018-04-11T14:35:00","date_gmt":"2018-04-11T18:35:00","guid":{"rendered":"http:\/\/www.exchangedefender.com\/blog\/?p=1642"},"modified":"2018-04-11T12:48:58","modified_gmt":"2018-04-11T16:48:58","slug":"service-manager-ui-upgrade-webinar","status":"publish","type":"post","link":"https:\/\/www.exchangedefender.com\/blog\/2018\/04\/service-manager-ui-upgrade-webinar\/","title":{"rendered":"Service Manager UI Upgrade Webinar"},"content":{"rendered":"<p>As you may have noticed from the huge banner in our support portal, our new Service Manager user interface is live! I just recorded a webinar that will walk you through all the <em>\u201cbehind the scenes\u201d<\/em> stuff you should know about the new portal and I encourage you to watch, but I want to sum it up for you in case you don\u2019t have the 20 minutes:<\/p>\n<blockquote>\n<p>ExchangeDefender is rebranding into a secure communications platform: We are the application that our clients use to securely communicate with clients and vendors. With all the new regulatory requirements, daily hacking\/exploit nightmare news stories, lack of trust in social media platforms and data being used for commercial\/ad gain \u2013 businesses require and demand better than a \u201cconsumer\u201d solution to a business problem.<\/p>\n<p>In order for companies to become more efficient (and for our partners to make money in the cloud) we are embedding our support and services into the actual product: so when there is an issue, it\u2019s already being handled. No more middlemen, no more escalations or different vendors fighting over who broke things: It\u2019s our product, our network \u2013 we will do the work for you. <\/p>\n<p><\/p>\n<\/blockquote>\n<p>How that is accomplished is in the video below:<\/p>\n<p align=\"center\"><a href=\"http:\/\/www.exchangedefender.com\/media\/ServiceManagerBeta2018.mp4\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"262\" title=\"image\" style=\"border: 0px currentcolor; border-image: none; display: inline; background-image: none;\" alt=\"image\" src=\"http:\/\/www.exchangedefender.com\/blog\/wp-content\/uploads\/2018\/04\/image.png\" border=\"0\"><\/a><\/p>\n<p>Click here to <a href=\"http:\/\/www.exchangedefender.com\/media\/ServiceManagerBeta2018.mp4\">download the video<\/a>.<\/p>\n<p>Click here to <a href=\"https:\/\/exchangedefender.com\/documents\/NewSM-CreateMailbox.pdf\">download the user manual<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p> [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1642","post","type-post","status-publish","format-standard","hentry","category-hosted-services"],"_links":{"self":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts\/1642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/comments?post=1642"}],"version-history":[{"count":2,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts\/1642\/revisions"}],"predecessor-version":[{"id":1644,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/posts\/1642\/revisions\/1644"}],"wp:attachment":[{"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/media?parent=1642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/categories?post=1642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.exchangedefender.com\/blog\/wp-json\/wp\/v2\/tags?post=1642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}