![\"screenshot1\"](\"http:\/\/www.exchangedefender.com\/blog\/wp-content\/uploads\/2018\/03\/screenshot1.png\" "\\"screenshot1\\"")
<\/a><\/p>\nNavigation is in line with typical modern design you\u2019ve seen in many other web applications with ability to filter, scope, search and quickly apply changes to multiple accounts.<\/p>\n
Actions are context-based, meaning you will not be refreshing the entire page in order to get search results or do quick changes on multiple accounts. We\u2019ve fully extended the Exchange feature set in the new UI giving you the ability to centrally manage all aspects of your Exchange service without having to go back and forth between different screens or modules (so in that regard, it\u2019s even easier to deal with than an Exchange management console)<\/p>\n
Finally, and perhaps most importantly, the new service is very end-user friendly. While 90% of the feature requests for the new service manager came from our power users that expressed a lot of frustration with the speed and accessibility of the portal, we needed to recognize the reality of who manages IT in 2018 \u2013 it\u2019s no longer the IT guy or the IT department \u2013 users want to be able to take control of their public folders, distribution groups, forwarding, password resets and so on \u2013 so our design had to take that into account as well:<\/p>\n As you can tell, the new Service Manager is far friendlier and uses the same wizard approach in the end-user mode that they are likely very familiar with. Because we\u2019ve done very strict implementation on the backend (with all the regulations we are now responsible for), it\u2019s virtually impossible for them to make a mistake. Unfortunately for some of our unskilled IT folks this means no more \u201cPassword1\u201d or \u201cNoSPAM\u201d or \u201cPrincess1!\u201d as a password going forward but everyone will be experiencing far fewer problems as a result of it.<\/p>\n Better reporting as well \u2013 you\u2019ll be able to get the full overview of configuration, who uses what, where they are at and so on.<\/p>\n The new Service Manager goes into Beta next week (last week of March 2018) and will run in parallel with the existing Service Manager (on the same site as https:\/\/support.ownwebnow.com<\/a>) as we get more feedback from our entire user base \u2013 so don\u2019t worry about this springing up on you as a surprise. You will see the new link on the Dashboard and will have the ability to access the new infrastructure from there. Both will continue to work for at least a month.<\/p>\n This is also the new UI framework for Shockey Monkey: which we have been working on for a year now. The same infrastructure, MVC, UI and upgraded backend are going to be driving ExchangeDefender, SM, XD and all other services which means that you\u2019ll very soon be managing everything from the same look and feel that will be extended to your site as well. What it ultimately means is that the new UI will follow your branding and your color schemes and no matter where in the ExchangeDefender universe your client ends up, they will be dealing directly with your brand.<\/p>\n And we\u2019ll be there in a live chat to provide support and help them out with every service.<\/p>\n Thereby ultimately managing the entire communications, collaboration and business management platform end-to-end. Very exciting times ahead!<\/p>\n -Vlad<\/p>\n CEO, ExchangeDefender <\/p>\n<\/a><\/p>\n<\/a><\/p>\n