ExchangeDefender M&S Services Division
Over the past 16 years ExchangeDefender teams have brought some remarkable products to the cloud and enabled service providers to solve common small business problems and still fit in the company budget profitably. As we have grown so have our partners, around the world, and we’re happy to announce the new service division that will build upon that success.
When I speak to our most successful partners the most common problems IT Solution Providers encounter is that of scale. The opportunities in the marketplace are tremendous and taking advantage of them all would require working around the clock and through the weekends. With our market threatened by large companies with cheap solutions and poor service, it becomes even more important to show flexibility, portfolio diversity and customer service: namely, if the client wants to move their email and document storage to the cloud over the weekend to minimize operational impact we have to make that happen.
ExchangeDefender is excited to bring that dream to reality for many of our partners.
Our ExchangeDefender Migration Service is a project-oriented solution that works on our partners behalf to organize, schedule, execute, document and support a migration effort. Our ExchangeDefender Support Service is a subscription-based service meant to continue white-branded support of the client once they are in the cloud around the clock. Through both solutions, and through our partners, we can deliver cloud based solutions small businesses want at the price they want to pay with the level of service they can rely on. Our mission is very simple.
It’s critical for our partners to trust the process through which we intend to implement and support the cloud. In order to trust us you need to be able to understand our process, consider all the typical “what if” cases and properly fit our projects with your own model. In order to explain it all and go through all the details we will be holding a live webinar that I would like to invite you to:
ExchangeDefender Migration & Support Service Webinar
Oct 9, 2013 12:00 PM – 1:00 PM EST
Please take the time to join us as we will be taking questions live as well as discussing existing migration and support projects that will not be a part of the recorded webinar. While the projects and our process are very intuitive and simple, the devil is in the details and there is more to migration and support than moving mail and answering technical questions.
The focus of the new division is service. We are not just representing us, we are representing your brand. We are not just supporting our product, we are becoming a part of your support and escalation process. We are not simply a software company, we are a service provider too. As you’ve noticed through the blogs and through our expanded portfolio, we are growing up a lot and assuming more responsibilities to help you grow faster.
The single greatest growth opportunity for SMB IT Solution Providers in a decade is here and now is the time to take advantage of it. I urge you to join us and work with us to our mutual success. We certainly work forward to it and have put and incredible amount of effort into this.
Vlad Mazek, MCSE
CEO, Own Web Now Corp