Privacy Policy

This Privacy Policy sets out how we, Own Web Now Corp (ExchangeDefender), collect, store and use information about you when you use or interact with our services. This Privacy Policy is effective from May 25th, 2018.

If you have any questions about our Privacy Policy, please contact us at legal@ownwebnow.com

Summary

The following section provides a summary of how we collect, store and use information about you. It is provided for general overview only and must be read in conjunction with the corresponding full sections of this Privacy Policy.

Data Controller/Processor: Own Web Now Corp (ExchangeDefender, Shockey Monkey).

How we collect information:

  • When you provide it to us
  • From your use of our web site (using cookies) and our services
  • Occasionally, from third parties

Information we collect: name, contact details, IP address, hostname, information from cookies, information about your computer or mobile device, browser type, time zone, information about how you use our web site (ex: which pages have you viewed, how long, which web page you came to us from), company name and other browser data (resolution, operating system, etc.).

How we use your information: for administrative and business purposes, to process orders and payments, to provide information about our specific email services, and in connection with our legal rights and obligations.

Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers (credit card processing, banking, domain name registrars, SSL certificate authority, etc), to deliver services and fulfil any contracts we enter into with you, and where required by law to enforce our legal rights.

Sale of information to third parties: None. We do not sell personal information.

How long do we hold your information: for no longer than necessary, taking into account any specific service obligations we have (long term compliance archiving, email hosting), taking into account any specific legal obligations we have (ex: transaction records, tax records, invoices).

How do we secure your information: using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers and storage of data to/from our servers using SSL technology, encrypting payments, passwords, invoices and all other sensitive information.

How do we use cookies: We use cookies on our web sites for essential, functional and analytical purposes.

Basis in law (EU): the lawful bases for processing your data is outlined in Article 6 of the General Data Protection Regulation (GDPR) under sections a, b and f. We process email messages as a part of a contract (Article 6, b), manage security and policy implementation for our clients (Article 6, f) and all other settings and personal preferences are provided by you with your consent (Article 6, a).

Transfers of your information outside of the European Economic Area: in certain circumstances we transfer your information outside of the European Economic Area to our corporate headquarters in Orlando, Florida, United States of America. All transfers are done in an encrypted, access controlled and audited fashion and are in full compliance with the EU-U.S. Privacy Shield.

Your rights in relation to your information:

  • To access your information and to receive information about its use
  • To have your information corrected and/or completed
  • To have your information deleted
  • To restrict the use of your information
  • To receive your information in a portable (XML) format
  • To object to the use of your information
  • To withdraw your consent to the use of your information
  • To complain to a supervisory authority.

Sensitive personal information: we do not knowingly or intentionally collect ‘sensitive personal information’ and have strict policies about immediate destruction of any sensitive personal information you send to us unintentionally.

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