Our monitoring software has alerted us to an abnormally high page count on LOUIEMBOX2. We were able to dehydrate a few processes to alleviate the pressure, however, we will need to restart the storage device for users on DB3.
At 10:00 PM Eastern we will be restarting the storage device for DB3 on LOUIEMBOX2. During the restart, users will be unable to access their mailboxes for up to 10 minutes. We expect service to be completely restored by 10:15 PM Eastern.
Update 10:00 PM Eastern: We are beginning the process of dismounting DB3 and restarting the storage array.
Update 10:10 PM Eastern: Service has been restored to users on DB3