We’ve received reports from a few partners with mailboxes on LOUIEMBOX1 that searching for items via OWA returns missing or empty results. In order to diagnose the issue, we’ll have to install logging software for verbosity..unfortunately, this will require a reboot of LOUIEMBOX1.
At 9:00 PM Eastern on 4/19/11 we will reboot LOUIEMBOX1. The impact of the reboot is scheduled to only last up to 15 minutes. Clients requiring access to their mailbox during this period can utilize livearchive to monitor live mail during the reboot.
Update 4/19/11 8:55 PM Eastern: We are beginning to restart LOUIEMBOX1.
Update 9:25 PM Eastern: The reboot completed on time and service has been verified as running.