About 10 minutes ago we started to see larger amounts of packet loss on the RPC channel for LOUIE. To restore service immediately, we’ve disabled the CAS array and bound the IP to a specific node. Users may see a brief 2-5 minute disconnect as the ARP routing flushes from the CAS array to the specific node.

Update 11:29 AM Eastern: The ARP flush was completed and full CAS service has been restored to LOUIE. We will continue to monitor channel for any signs of RPC latency or packet loss