At 8 PM Eastern tonight we will be taking backup74 offline to reattempt storage installation. The installation and provisioning is expected to take up an hour and a half and service will be automatically restored after the upgrade is complete.
Update 10:07 PM Eastern: The new controller install failed again. We’ve hooked up a temporary drive to alleviate the space issue while we order a new controller. Service is expected to be restored by 11 PM Eastern.
Update 10:58 PM Eastern: Service has been restored.