We will be conducting a major maintenance window this Sunday, November 8th, 2008.
We will be deploying series of hotfixes provided by Microsoft for a slew of bugs Own Web Now Corp has reported over the past six months. We have also received a lot of guidance in the way of optimizing our setup and will with Microsoft’s help proceed to make major adjustments to the platform.
Unfortunately, this means that some users may experience issues during Sunday early AM hours. Although our systems are clustered some changes require database moves and service restarts which will have to be done in sync and will unfortunately lead to service interruptions.
Our goal as always is to keep these service interruptions to the minimum and limit them to maintenance hours, however, since these issues will be sporradic throughout the night we wanted to note them here.
After the initial test on our own Exchange 2007 network we will be applying the same fixes and optimizations to our dedicated server clients running Exchange 2007.
ExchangeDefender will not be impacted, however, your mail may experience slight delay if you are on Exchange 2007 mailbox store which is being cycled and ExchangeDefender is not able to immediately deliver the message. In this case we recommend all our mission critical 24/7 operations to fall over to LiveArchive which will be available.
Over the past 12 months we have had a 99.999% uptime on our Exchange 2007 network and 100% uptime on our ExchangeDefender network. Those numbers are impressive but only possible thanks to preventive maintenance and optimizations as noted above. We apologize in advance for any inconvenience you experience during the maintenance cycle.