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Tracking issues with reports – ExchangeDefender Network Operations

October 7, 2008

Tracking issues with reports

Filed under: ExchangeDefender,Offsite Backups — admin @ 2:51 pm

We are currently tracking issues that have been reported by multiple users:

  1. Email reports for ExchangeDefender SPAM quarantines are not being delivered to the users that have been configured to receive them. So far we have narrowed it down to the 00:00 EST time reporting interval for daily reports. We will know more about this around midnight.
  2. Offsite Backup reports are not reaching some clients. We are working with AhSay to isolate the issue and will likely be applying a hotfix later in the day. This is not a widespread issue either but we are taking it seriously since it has been reported multiple times.

We will update as we get more information.

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