Thu Fri Sat Sun Mon
ExchangeDefender Inbound
ExchangeDefender Outbound
ExchangeDefender Apps Web
Exchange 2010 Hosting
Exchange 2007 Hosting
Offsite Backups
Web Hosting
Blackberry Enterprise Server
SharePoint 2007
SharePoint 2010
Exchange 2013 Hosting
SharePoint 2013
Virtual Servers
Sounds Like Someone Has a Case of the Mondays – ExchangeDefender Network Operations

September 8, 2008

Sounds Like Someone Has a Case of the Mondays

Filed under: Data Center Ops,ExchangeDefender,Offsite Backups — admin @ 1:04 pm

We must have angered the Internet gods because this Monday has been nothing short of tremendously disappointing. Pictured below is my staff working on the issues:

office-space

On to the specifics:

ExchangeDefender reports did not run last night and will likely remain offline until close of business today. We have had two switch crashes on our load balancers in front of our shared mail1 and www1 hosting services. Our offsite backup upgrade does not seem to be validating the certificate requests so https:// requests are failing (http:// still works fine, and data is encrypted on the client side so the transport mechanism isn’t as relevant – but if you’ve set https:// your backups are failing so we are treating this as a very serious issue)

Somehow, the roof is still above us and we have power. For now.

All the outstanding issues are being filtered through by my teams and will have service restored to 100% across the entire product portfolio – by the end of business today.

Update: As of 5 PM EST the ExchangeDefender reporting is back online, all the network issues have been resolved. The Offsite Backup service is still available via http:// but we are still working with AhSay to get the certificate issue resolved. Will update further on this as soon as I have more information.

Update: As of 11 PM EST all offsite backup grids now respond with the valid SSL certificates on the SSL port.

Looks like the ugly Monday is finally behind us.

Sincerely,

Vlad Mazek, CEO

No Comments

No comments yet.

RSS feed for comments on this post.

Sorry, the comment form is closed at this time.


Powered by WordPress