This blog post is a follow up to Hosted Exchange Outbound Suspensions posted on June 20th, 2012.

Yesterday we began to roll out a custom transport agent on our Hosted Exchange network to perform automated monitoring of sent message counts for each user. The first phase of this roll out is to collect analytics and fine tune our threshold values.

Starting Monday, September 10th 2012 all hosted exchange users will be monitored for threshold breaches of outgoing (external) messages against a “Short time” and a “Daily” threshold value.

Short period
Monitor length: 15 minutes
Value: 100 messages

Long period
Monitor length: 24 hours
Value: 500

Any user who breaches threshold during the analytics period will receive a courtesy email to warn them about their threshold breach against our current threshold values. Once the analytics period ends (Estimated for the end of September 2012) we will send warning messages once the user is near 80% of the threshold and then an automated suspension will be issued once threshold is breached.

Travis Sheldon
VP, Network Operations, ExchangeDefender
(877) 546-0316 x757